Chaundria Washington
Grovetown,GA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Skilled in working under pressure and adapting to new situations and challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Hospital Representative
Augusta University Medical Center
Augusta, GA
07.2021 - Current
- Ensure patients and guests have an overall excellent experience
- Advocate for patients
- Search for patients or appointments using Microsoft Excel
- Complete daily data summary to supervisor
- Document daily on spreadsheets
- Always ensure a safe environment following all outlined safety protocols
- Practice conflict resolution
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Event Coordinator
No Name Decor & Events
Grovetown, United States
02.2010 - Current
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Selected and ordered décor and event materials.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks.
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
- Planned large-scale events such as balls with 600+ guests.
Assistant Store Manager
Dollar General Store
Gaston, SC
06.2017 - 07.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Completed all end of year inventories of merchandise.
Education
MBA - Human Resources Management
Strayer University
Washington, DC09.2019
BBA - Human Resources Management
Strayer University
Washington, DC03.2016
Associate of Applied Science - Human Services
Midlands Technical College
West Columbia, SC01.2013
Skills
- Expert in merchandise receiving and handling
- Stocking and Receiving
- Order Processing
- Purchase Needs Determination
- Maintaining Clean Work Areas
- Delivery Arrangements
- Inventory Audits
- Status Updates
- Computer Tracking
- Monthly Inventory
- Upbeat and Positive Personality
- Professional Phone Etiquette
Timeline
Hospital Representative
Augusta University Medical Center
07.2021 - Current
Assistant Store Manager
Dollar General Store
06.2017 - 07.2021
Event Coordinator
No Name Decor & Events
02.2010 - Current
MBA - Human Resources Management
Strayer University
BBA - Human Resources Management
Strayer University
Associate of Applied Science - Human Services
Midlands Technical College
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