Shekinah Ndabandaba
Hoover,AL
Summary
Friendly and dependable professional with a strong background in customer service, retail sales, and administrative support. Known for creating positive client experiences, maintaining composure under pressure, and consistently meeting performance goals. Experienced in handling financial transactions, working in fast-paced environments, and contributing to team success. Eager to bring my interpersonal skills and attention to detail to a Bank Teller or Universal Banker role where integrity and customer care are essential.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Grace Community School & Daycare
Pelham, AL
10.2024 - 06.2025
- Maintained daily records, communicated with parents, and supported classroom management.
- Developed soft skills such as patience, attentiveness, and teamwork — crucial for client service roles.
Server
IHOP
Pelham, AL
04.2024 - 09.2024
- Delivered exceptional customer service in a high-volume setting.
- Managed cash and card transactions accurately, providing receipts and balancing end-of-shift totals.
- Demonstrated strong communication skills and multitasking under pressure.
Sales Associate
Lowe's Home Improvement
Homewood, AL
07.2023 - 03.2024
- Assisted customers with locating merchandise, offering product knowledge and cross-selling solutions.
- Handled transactions at POS system, ensuring accuracy and efficiency.
- Maintained inventory control and helped with product restocking and merchandising.
Education
High School Diploma -
Hoover High School
Hoover, AL03.2021
Skills
- Cash Handling & POS Transactions
- Customer Relationship Management
- Attention to Detail & Accuracy
- Conflict Resolution & Problem Solving
- Sales & Product Recommendations
- Multitasking in Fast-Paced Environments
- Microsoft Office (Word, Excel, Outlook)
- Inventory & Records Management
- Team Collaboration & Communication
Certification
- ServSafe Certified
- Valid Driver’s License
Languages
- English, Fluent
- Afrikaans, Beginner
Professional Traits
- Strong interpersonal and listening skills
- Ethical, discreet, and trustworthy with confidential information
- Self-motivated and eager to learn banking processes and systems
Personal Information
- Relocation: 1
- Work Permit: Authorized to work in the U.S.
Timeline
Assistant Teacher
Grace Community School & Daycare
10.2024 - 06.2025
Server
IHOP
04.2024 - 09.2024
Sales Associate
Lowe's Home Improvement
07.2023 - 03.2024
High School Diploma -
Hoover High School