Summary
Overview
Work History
Education
Skills
Certification
CPR Certified
Timeline
Hi, I’m

Chaunisty Yaws

Denver,CO
Chaunisty Yaws

Summary

Hardworking housekeeper bringing 15 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

14
years of professional experience
1
Certification

Work History

A Solo Housekeeping,Llc
Bailey, CO

Owner/ Head Housekeeper
10.2009 - Current

Job overview

  • I am the owner of this company and I am trying to get it off the ground, but financial instability is a huge factor in why I'm not successful
  • I do Residential and Commercial Cleaning
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Managed laundry sorting, washing, drying, and ironing.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Returned emptied garbage receptacles to proper locations.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Sorted, laundered and put away various laundry items.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved marketing to attract new customers and promote business.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Mountain Ridge High School
Thornton, CO

Lead Night Custodian
03.2023 - 03.2023

Job overview

  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Kept building spaces premises clean inside and outside.
  • Checked in and stocked inventory throughout facility.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Supervised supplies in inventory and submitted reorder requests.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Comfort Inn and Suites
Centennial

Housekeeper
05.2021 - 06.2021

Job overview

  • I cleaned rooms and made sure guests were happy with their room
  • I was on call
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Operated electronic backpack vacuums and floor sweepers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Handled requests for extra linens, toiletries and other supplies.
  • Sorted, laundered and put away various laundry items.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Little Caesars
Denver, CO

Lead Manager
10.2018 - 08.2020

Job overview

  • I opened and closed the store
  • I made sure all crew members were following safety procedures when making pizzas and dealt with any customer complaints
  • I did inventory and made schedules.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Streamlined operations to improve process efficiency.
  • Set overall vision and provided team leadership.
  • Delegated high volumes of work to empower team, build trust, and assist with professional development.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Measured team performance and reported metrics to leadership team members.
  • Defined operational metrics to evaluate efficiency of processes and procedures.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Launched quality assurance practices for each phase of development
  • Established team priorities, maintained schedules and monitored performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

UPS Freight
Commerce City, CO

Warehouse Package Handler
10.2019 - 05.2020

Job overview

  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Checked products for damage or other issues before packing into boxes.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Followed safety regulations to maintain safe work environment.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Strapped items down over protective padding to secure throughout transportation.

Education

Colorado Christian University
Denver, CO

Bachelor of Science from Applied Psychology
01.2027

University Overview

Early Learning Center
Arvada, CO

High school or equivalent
10.2011

University Overview

GED

Skills

  • People person
  • Very adaptable
  • Communication skills
  • Pays attention to detail
  • Data Archiving
  • Stocking Bathrooms
  • Supply Inventory Management
  • Providing Feedback
  • Customer Relationship Management
  • Ordering Cleaning Supplies
  • Supply Replenishment
  • Mopping and Buffing Floors
  • Payroll Administration
  • Patron Satisfaction
  • Staff Management
  • Chemical Cleaning
  • Company Guidelines
  • Proper Equipment Usage
  • Daily Facility Operations
  • Dusting Furniture
  • Enforcing Safety Protocols
  • Stain Removal
  • Inventory Restocking
  • Employee Performance Reviews
  • Washing Windows
  • Staff Training
  • Client Relations
  • Room Turnover
  • Customer Retention
  • Business Documentation
  • Budget Administration
  • Expense Tracking
  • Assignment Delegation
  • Job Planning
  • Improving Employee Engagement
  • Vacuuming and Sweeping
  • Employee Evaluation
  • Commercial Cleaning
  • Folding Clean Laundry
  • Department Coordination
  • Care of Fine Art
  • Performance Evaluations
  • Bloodborne Pathogen Knowledge
  • Quality Improvement
  • Cleaning and Sanitation
  • Pressure Washers
  • Linens and Toiletries
  • Commercial and Residential Cleaning
  • New Program Implementation
  • Health and Safety Compliance
  • Quality Assurance
  • Team Performance Management
  • Customer Service
  • Regulatory Compliance
  • Cleaning Bathrooms
  • Garbage Disposal
  • Microsoft Office
  • Payroll Understanding
  • Interdepartmental Collaboration
  • Report Generation
  • Performance Improvement
  • Closet Detailing
  • Cleaning Equipment Inspection
  • Word Processing
  • Maintain Records
  • Mattress Cleaning and Turning
  • Physics Demonstrations
  • Carpet Cleaning
  • Unit Staffing
  • Ergonomics and Safety Training
  • Equipment Disinfection
  • Job Assignments
  • Trash Collection
  • Trash Collection and Disposal
  • Production Goals
  • Customer Inquiry and Response
  • Increasing Engagement
  • Team Guidance and Motivation
  • Computerized Maintenance Management
  • Launder Clothing and Linens
  • Motivate Staff
  • Detailed Instruction
  • Quality Assessments
  • Special and Routine Cleaning
  • Basic Carpentry
  • Electronic Communication
  • Corrective Actions
  • Room Maintenance Scheduling
  • Process Monitoring
  • Team Support and Collaboration
  • Mentoring
  • Sales and Marketing
  • Team Leadership
  • Verbal and Written Communication
  • Business Planning
  • Lead Generation
  • Managing Laborers
  • Budgeting and Cost Control
  • Time Management
  • Managing Employee Relations
  • Productivity Performance
  • Schedule Preparation
  • Strategic Planning
  • Procedural Streamlining
  • Managing Scenes
  • Managing Routines
  • Managing Defaults
  • Managing Terminations
  • Key Performance Indicators (KPI)
  • Complex Problem-Solving
  • Managing Cash Register
  • Performance Tracking and Evaluations
  • Employee Training
  • Food and Beverage Management
  • Product Management and Branding
  • Managed Care
  • Finance and Accounting Operations
  • Managing Career Progression
  • Configuration and Management
  • Budget Controls
  • Invoice Reconciliation
  • Issue and Conflict Resolution
  • Coaching and Mentoring
  • Maintenance and Repair Management
  • Managing Operations and Efficiency
  • Reconciling Cash Drawers
  • Reading Comprehension
  • Business Analysis
  • Managing Revenue Projections
  • Social Media Platforms
  • Overseeing Employees
  • Administration and Reporting
  • Managing Multiple Tasks
  • Scheduling and Coordinating
  • Timelines and Milestones
  • Managing Files and Records
  • Workflow Planning
  • Market Growth
  • Supply Chain Distribution
  • Contract Review and Recommendations
  • Employee Relations
  • Adobe Creative Suite

Certification

Healthcare Provider CPR/AED: Adult, Child, & infant + Standard First Aid (BLS)

CPR Certified

CPR Certified

I'm certified to do CPR and First Aid on adults, and infants. It is a 2 year certification that I got when I was a caregiver and needed to know how to save someones life if needed.

Timeline

Lead Night Custodian
Mountain Ridge High School
03.2023 - 03.2023
Housekeeper
Comfort Inn and Suites
05.2021 - 06.2021
Warehouse Package Handler
UPS Freight
10.2019 - 05.2020
Lead Manager
Little Caesars
10.2018 - 08.2020
Owner/ Head Housekeeper
A Solo Housekeeping,Llc
10.2009 - Current
Colorado Christian University
Bachelor of Science from Applied Psychology
Early Learning Center
High school or equivalent

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Chaunisty Yaws