Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Chaunmon Banks

Oklahoma City,OK

Summary

I am a dedicated and compassionate healthcare professional with experience as a Patient Care Technician in hospital, oncology, and long-term care settings, including OU Medical Center, MD Anderson Cancer Center, and Epworth Villa. I have completed approximately 50–60% of nursing school, giving me a strong clinical foundation, solid medical knowledge, and hands-on experience working closely with patients, nurses, and multidisciplinary teams.

My background combines strong patient care skills, excellent communication, and the ability to stay calm and focused in fast-paced environments. I am reliable, detail-oriented, and passionate about providing safe, high-quality care while treating every patient with dignity and empathy.

In addition to healthcare, I maintain a flexible schedule and enjoy staying active through Shipt Shopper and Spark delivery driving, which has strengthened my customer service skills, time management, and ability to work independently. Overall, I bring a blend of clinical experience, patient-centered care, and customer-focused service to every role.

Overview

11
11
year of professional experience
2
2
Certification

Work History

Clinical Nurse Assistant

OU Medical Center
02 2021 - 08 2025

Core Responsibilities

  • Performed direct patient care, including bathing, dressing, feeding, hygiene assistance, and mobility support.
  • Accurately measured and documented vital signs, intake/output, blood glucose, and patient observations in EPIC EMR.
  • Assisted nurses and providers with specimen collection, EKGs, bladder scans, wound care support, and clinical procedures.
  • Transported patients to imaging, procedures, and other departments while ensuring safety and comfort.
  • Maintained room cleanliness, restocked supplies, and ensured all equipment followed OU Health safety and infection control standards.
  • Responded quickly to call lights, prioritized patient needs, and communicated effectively with the medical team.
  • Supported high-acuity units by monitoring patients for changes and reporting concerns immediately.

Key Achievements

  • Recognized for exceptional patient rapport and delivering caring, respectful support during hospitalization.
  • Demonstrated strong accuracy in charting, vitals, and clinical tasks with minimal correction.
  • Contributed to improved workflow efficiency through teamwork, reliability, and proactive problem-solving.
  • Known for professionalism, strong communication, and a patient-first mindset in high-stress units.
  • Supported needs of 15 + residents under long-term care.
  • Trained new staff on best practices for patient assistance and operational protocols.
  • Collaborated with nursing staff to implement care plans tailored to individual patient needs.

Patient Care Technician

MD Anderson Cancer Center
05 2018 - 08 2020

Core Responsibilities

  • Delivered direct patient care, including hygiene assistance, mobility support, specimen collection, and routine comfort measures.
  • Monitored, recorded, and reported vital signs, patient status changes, and intake/output via electronic medical records (EMR).
  • Assisted oncology nurses and providers with procedures, patient transport, equipment setup, and routine clinical tasks.
  • Ensured strict adherence to infection control and safety protocols, including PPE use, equipment disinfection, and hazard prevention.
  • Provided emotional support to patients and families undergoing complex cancer treatments, demonstrating empathy and professionalism.
  • Collaborated with multidisciplinary teams (nurses, physicians, therapists, social workers) to ensure seamless, high-quality patient care.
  • Maintained patient rooms, supply areas, and clinical spaces to MD Anderson cleanliness and operational standards.
  • Responded to call lights promptly and prioritized tasks based on patient acuity and team workflow.

Key Achievements

  • Recognized for delivering consistent, compassionate care to oncology and immunocompromised patients.
  • Maintained a strong track record of accuracy in documentation, patient monitoring, and clinical support.
  • Contributed to improved unit efficiency through proactive teamwork and problem-solving.
  • Demonstrated excellence in patient satisfaction scores through kindness, communication, and patient advocacy.
  • Supported needs of 15 + residents under long-term care.

Nurse Assistant

Epworth Villa
08 2015 - 02 2018

Core Responsibilities

  • Assisted residents with daily living activities, including bathing, dressing, grooming, toileting, feeding, and mobility.
  • Monitored and documented vital signs, condition changes, and daily reports in accordance with facility standards.
  • Supported licensed nurses by assisting with basic clinical tasks, specimen collection, and resident monitoring.
  • Ensured safe transfer and mobility using gait belts, wheelchairs, walkers, and Hoyer lifts as appropriate.
  • Maintained a clean, safe living environment by organizing rooms, sanitizing equipment, and following infection control protocols.
  • Responded promptly to resident call lights and prioritized care based on individual needs and acuity.
  • Provided companionship, emotional support, and respectful communication to enhance the overall resident experience.
  • Collaborated with nurses, therapists, and interdisciplinary teams to meet each resident’s individualized care plan.

Key Achievements

  • Recognized for delivering high-quality, compassionate care while maintaining resident dignity and independence.
  • Trusted by residents and families for consistent communication and a kind, patient-centered approach.
  • Contributed to improved unit efficiency through teamwork, reliability, and proactive problem-solving.
  • Maintained a strong record of accuracy in charting and resident monitoring.
  • Supported needs of 20 + residents under long-term care.

Customer Service Cashier

Lowe's
10.2014 - 08.2015
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled numerous daily credit and cash transactions for customers with accuracy and speed.
  • Educated customers on promotions to enhance sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.

Education

Bachelors - Arts & Science in Psychology, Minoring in Nursing

Oklahoma State University
Stillwater, Oklahoma
04.2016

No Degree - Nurse Assistant

Meridian Technology Center
Stillwater, OK
05.2014

Diploma -

Mustang High School
Mustang, Oklahoma
05.2012

Skills

Patient Care & Clinical Skills

  • Blood glucose testing
  • EKGs & specimen collection
  • Patient mobility & transfer assistance (gait belts, wheelchairs, Hoyer lifts)
  • Bedside care & patient comfort
  • Infection control, PPE, and hospital safety procedures
  • Knowledge of high-acuity hospital workflow
  • EMR documentation (EPIC)
  • Patient observation & reporting changes in condition
  • Interpersonal & Communication Skills
  • Compassionate patient support
  • Strong rapport-building with patients, residents, and families
  • Clear communication with nurses, physicians, and interdisciplinary teams
  • De-escalation and conflict resolution
  • Customer service excellence
  • Active listening & empathy
  • Ability to work in fast-paced, high-stress environments

Technical & Administrative Skills

  • Charting, documentation, and accuracy in records
  • Equipment setup and cleaning
  • Supply stocking and room organization
  • Problem-solving and multitasking
  • Cash handling, payment processing, and register operations (Lowe’s)
  • POS systems, inventory checks & product location assistance
  • Time management and task prioritization

Customer Service & Retail Skills (Lowe’s)

  • Handling cash, credit, and returns accurately
  • Greeting customers and providing a positive service experience
  • Resolving customer issues promptly and professionally
  • Maintaining clean and organized checkout areas
  • Product knowledge and directing customers to correct departments
  • Team support during high-volume store hours

Professional Attributes

  • Reliable, punctual, and highly organized
  • Strong work ethic and attention to detail
  • Calm under pressure
  • Team-oriented and collaborative
  • Quick learner with adaptability across multiple settings

Affiliations

Nurse Aide for Long-Term Care Aid (current BLS) Organizations Women's Minority Association at Oklahoma State University Afro-Am at Oklahoma State University Alpha Kappa Alpha Sorority, Incorporated. at Oklahoma State University- Treasurer & Coordinator

Certification

  • First Aid/CPR Certified
  • American Heart Association: Basic life support for healthcare

Timeline

Customer Service Cashier

Lowe's
10.2014 - 08.2015

Clinical Nurse Assistant

OU Medical Center
02 2021 - 08 2025

Patient Care Technician

MD Anderson Cancer Center
05 2018 - 08 2020

Nurse Assistant

Epworth Villa
08 2015 - 02 2018

Bachelors - Arts & Science in Psychology, Minoring in Nursing

Oklahoma State University

No Degree - Nurse Assistant

Meridian Technology Center

Diploma -

Mustang High School
Chaunmon Banks