Chauntavia Gilbert

• Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
• Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
• Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
• Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
• Maintained cleanliness and organization of work areas to ensure compliance with health and safety standards.
• Followed daily cleaning schedules to meet service expectations and maintain facility appearance.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

• Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
• Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
• Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
• Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.

Intake customer service

Store supervisor