CHAUNTE MARQUEZ
ALBUQUERQUE,NM
Summary
Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.
Overview
12
12
years of professional experience
Work History
Retail Associate
NM Firehouse Jerky
01.2020 - Current
- Boosted overall efficiency through the implementation of new technology solutions tailored to retail management needs.
- Promoted continuous improvement within the organization through ongoing analysis of best practices in retail management.
- Optimized inventory management systems, reducing stock discrepancies and improving overall operational efficiency.
- Managed client relationships, ensuring clear communication and successful project outcomes.
Scheduler
Lovelace Care concierge
08.2021 - 01.2022
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Managed receiving operations and proper storage of incoming materials.
- Optimized material flow by implementing efficient inventory management systems.
Medical Courier
M&M Couriers
02.2017 - 07.2021
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Properly documented all specimens received using Epic and Excel .
- Continually upheld a clean driving record by adhering to traffic laws and safe driving practices.
Patient Care Technician
Lovelace Women’s Hospital
09.2015 - 01.2017
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained accurate records, enabling better tracking and forecasting of material requirements.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
Medical Assistant/Scheduler
Kidney Specialists of New Mexico
08.2013 - 02.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Recreation Leader
City of Albuquerque Taylor Ranch Community Center
01.2013 - 08.2013
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Developed positive and productive relationships with kids, parents and staff.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
Education
B.S. - Nursing
National American University
Albuquerque, NM02.2019
Certification - Basic Life support
American Heart Association
Albuquerque, NM01.2018
Certified Nurse Assistant -
Universal Care Home Health
Albuquerque, NM03.2013
Diploma -
Valley High School
Albuquerque, NM05.2010
Skills
- Computer skills
- Attention to detail
- Data entry
- Customer service
- Critical thinking
- Teamwork and collaboration
- Effective multitasking
- Schedule management
- Patient scheduling
References
- Arnold Marquez, (505) 720-2801
- Stephanie Garcia, (505) 917-7769
- Bernadette Chavez, (505) 720-0245
- Alexsea Stringfellow, (505) 710-1894
Timeline
Scheduler
Lovelace Care concierge
08.2021 - 01.2022
Retail Associate
NM Firehouse Jerky
01.2020 - Current
Medical Courier
M&M Couriers
02.2017 - 07.2021
Patient Care Technician
Lovelace Women’s Hospital
09.2015 - 01.2017
Medical Assistant/Scheduler
Kidney Specialists of New Mexico
08.2013 - 02.2014
Recreation Leader
City of Albuquerque Taylor Ranch Community Center
01.2013 - 08.2013
Certified Nurse Assistant -
Universal Care Home Health
Diploma -
Valley High School
B.S. - Nursing
National American University
Certification - Basic Life support
American Heart Association
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