Chautauqua Benjamin
Evansville,United States
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Food Runner
Biaggi's Ristorante Italiano
Evansville , IN
03.2026 - Current
- Delivered food promptly to guests, ensuring accurate order fulfillment.
- Assisted servers by refilling drinks and providing necessary utensils.
- Coordinated with kitchen staff to maintain efficient food preparation flow.
- Took and prepared phone orders for carry-out, prepared web orders for pickup and delivery.
Representative
Primerica
Grand Blanc, Michigan
02.2023 - Current
- Developed and maintained comprehensive knowledge base of evolving financial products and services.
- Assessed client needs, risks, goals, and financial situations to tailor suitable plans.
- Provided detailed information on products and services to facilitate informed decision-making.
- Demonstrated exceptional customer service by addressing inquiries, booking appointments, and resolving issues.
Laundry Lead
Bally's Hotel & Casino Evansville
Evansville, Indiana
07.2025 - 12.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Health and Life Insurance Producer
American Income Life : AO - South
Denver, CO
05.2022 - 06.2022
- Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
- Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Participated in weekly training sessions to improve product knowledge and enhance company growth.
Server
Amy's On Franklin
Evansville, United States
04.2019 - 12.2021
- Maintained the highest quality of professionalism in Evansville's only restaurant to have in house aged steaks.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Trained prospective servers in hospitality etiquette and superior customer service.
Barista
The Daily Grind
Evansville, IN
12.2017 - 03.2019
- Greeted guests with pleasant a smile and superior customer service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees, and teas; as well as served meals.
- Operated cash register, collected payments and provided accurate change using Square Payment Solutions.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Server
Cafe Arazu
Newburgh, IN
05.2013 - 10.2017
- Delivered exceptional and friendly service in Downtown Newburgh's only Mediterranean, Persian, and World Fusion restaurant.
- Cultivated repeat business and clientele.
- Skillfully anticipated and addressed guests' service needs.
- Proficient in taking customer orders and placing them using a Point-of-Sale system.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Server
The Dapper Pig
Evansville , IN
09.2015 - 06.2016
- Provided the highest standard of professionalism by assuring excellent quality and service to patrons in Downtown Evansville's first farm-to-table restaurant.
- Answered questions and made recommendations when requested.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Accurately totaled, processed, and collected payments from patrons using the Toast Tab system.
Education
IN Health & Life Insurance Continuing Education
Online 03-2025
Indiana Health and Life Insurance -
ExamFX
Online 05.2022
Bachelor of Arts - Spanish
University of Southern Indiana
Evansville , IN05.2010
Skills
- Insurance underwriting
- Communication skills
- Problem solving
- Multitasking and prioritization
- Network development
- Client service
Timeline
Food Runner
Biaggi's Ristorante Italiano
03.2026 - Current
Laundry Lead
Bally's Hotel & Casino Evansville
07.2025 - 12.2025
Representative
Primerica
02.2023 - Current
Health and Life Insurance Producer
American Income Life : AO - South
05.2022 - 06.2022
Server
Amy's On Franklin
04.2019 - 12.2021
Barista
The Daily Grind
12.2017 - 03.2019
Server
The Dapper Pig
09.2015 - 06.2016
Server
Cafe Arazu
05.2013 - 10.2017
Indiana Health and Life Insurance -
ExamFX
Bachelor of Arts - Spanish
University of Southern Indiana
IN Health & Life Insurance Continuing Education