Dedicated and results-driven professional eager to apply my skills and enthusiasm to contribute to the success of a company. Known for a strong work ethic, positive attitude, and a commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Facility Garage Manager
Park First of Texas, LLC
09.2018 - Current
Cultivate and maintain strong professional relationships with all clients
Oversee and manage parking profiles for a portfolio of 300+ accounts
Generate detailed reports analyzing revenue and occupancy data using Excel
Liaise with ownership on a weekly basis to review and discuss performance reports
Lead and manage a customer-focused team of 3 employees
Oversee payroll posting and conduct regular audits for accuracy in UKG
Bookkeeper / Office Manager
ABM Parking
02.2014 - 09.2018
Build and nurture strong relationships with tenants, ensuring the seamless delivery of parking services
Process payments and generate invoices in JDE for a client base of 100+ customers
Provide exceptional customer service while managing collections for delinquent accounts
Maintain and update Cash Applications on Microsoft Excel, ensuring accurate and timely records
Deliver front-desk support, including reception duties, call handling, client greetings, and conference room scheduling.
Oversee office and garage personnel, ensuring smooth operations, task completion, and organizational efficiency
Addressed performance and conflict-related issues through one-on-one meetings with employees, implementing effective solutions to resolve concerns.