Summary
Overview
Work History
Education
Skills
Timeline
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Chavon Hampton

Chavon Hampton

Hamden,CT

Summary

I work with minimal direction to complete business intelligence work and solve routine and complex problems. Hardworking and reliable team player with disciplined approach. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.

Overview

12
12
years of professional experience

Work History

Teaching Artist

Arts Ignite
05.2022 - Current
  • Implemented innovative teaching strategies to accommodate diverse learning styles, resulting in increased engagement and understanding.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities in lesson plans.
  • Mentored new teachers, providing guidance on effective instructional techniques and classroom management practices.
  • Evaluated student performance through ongoing assessments, adjusting instruction as needed to address areas of improvement.
  • Promoted creativity by offering constructive feedback on student work, encouraging experimentation and growth in artistic expression.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Incorporated cultural impacts to help promote English speaking in the classroom
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Youth Program Supervisor

Bread of Life Ministries
02.2015 - Current
  • Managed budgets, resources, and materials for the successful execution of youth programs.
  • Provided ongoing support to parents/guardians through regular meetings discussing their child''s progress within the program.
  • Streamlined administrative tasks by implementing efficient systems for record-keeping and reporting requirements.
  • Fostered an inclusive environment by promoting cultural awareness and sensitivity among staff and program participants.
  • Promoted leadership skills among participants by encouraging teamwork and group problem-solving exercises.
  • Coordinated special events such as field trips or guest speaker visits to enrich the overall program experience.
  • Served as a mentor and role model for youth participants, demonstrating strong interpersonal skills in interactions with diverse groups of individuals.

Desk/ Marketing Manager

Covenant Healing Fellowship
02.2018 - 06.2020
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
  • Implemented customer feedback loops, refining marketing strategies for improved customer satisfaction.
  • Managed social media accounts, engaging with followers and creating loyal brand community.
  • Organized & maintained scheduling
  • Maintained and responded to emails & phone calls.

Front Desk Concierge

AMDA
06.2012 - 10.2016
  • Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
  • Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
  • Enhanced customer satisfaction by providing timely and accurate information on the facilities and services.
  • Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Utilized reservation software proficiently to manage bookings and track important guest details accurately.
  • Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
  • Provided knowledgeable recommendations for local attractions, dining options, and transportation services to enhance guest experiences.

Education

Bachelor of Arts - Musical Theater

American Musical & Dramatic Academy (AMDA)
New York, NY
08.2014

Skills

Exceptional communication

Strong multitasking

Strong Work Ethic

Customer Service

Guest experiences

Guest Services

Marketing

Student Engagement

Inclusive Teaching

ESL & ELL instruction

Organizational Skills

Staff Management

Timeline

Teaching Artist

Arts Ignite
05.2022 - Current

Desk/ Marketing Manager

Covenant Healing Fellowship
02.2018 - 06.2020

Youth Program Supervisor

Bread of Life Ministries
02.2015 - Current

Front Desk Concierge

AMDA
06.2012 - 10.2016

Bachelor of Arts - Musical Theater

American Musical & Dramatic Academy (AMDA)

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Chavon Hampton