Summary
Overview
Work History
Education
Skills
Timeline
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Cha'Von Turner

Cleveland,OH

Summary

Dynamic leader and seasoned Head Chef at Gifted Catering LLC, adept in strategic planning and financial management. Excelled in customer relations and team leadership, significantly enhancing client satisfaction and repeat business. Proven ability in fostering strong relationships and executing decisions that drive success. Skilled in utilizing technology for business efficiency.

Overview

9
9
years of professional experience

Work History

Owner/Head Chef

Gifted Catering LLC
2022.03 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Serving from, 10 to 150 guests.

Instacart Shopper

Instacart
2020.04 - Current

Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
  • Managed 3 customer orders at a time,

Order Picker

Amazon Fulfillment Center
2018.11 - 2023.08
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Checked inventory and selected products from specific locations based upon availability.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Pick 100 ordered items an hour.

Chef/Patient Service Representative

Childrens Healthcare of Atlanta
2015.04 - 2017.11
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Trained 3 or more kitchen staff to perform various preparation tasks under pressure.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Coordinated with team members to prepare orders on time.

Education

Bachelor of Science - Business Administration And Management

Columbia Southern University
Orange Beach, AL
10.2023

Associate of Science - Culinary Arts

Le Condon Bleu College of Culinary Arts - Atlanta,
Tucker, GA
09.2012

High School Diploma -

Successtech Academy School
Cleveland, OH
12.2009

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Strategic Planning
  • Financial Management
  • Business Administration
  • Customer Service
  • Decision-Making
  • Team Leadership
  • Teamwork and Collaboration
  • Desktops, Laptops, and Mobile Devices

Timeline

Owner/Head Chef

Gifted Catering LLC
2022.03 - Current

Instacart Shopper

Instacart
2020.04 - Current

Order Picker

Amazon Fulfillment Center
2018.11 - 2023.08

Chef/Patient Service Representative

Childrens Healthcare of Atlanta
2015.04 - 2017.11

Bachelor of Science - Business Administration And Management

Columbia Southern University

Associate of Science - Culinary Arts

Le Condon Bleu College of Culinary Arts - Atlanta,

High School Diploma -

Successtech Academy School
Cha'Von Turner