CHAVONNE REMBERT
Marina,CA
Summary
Dynamic Sales Associate with a proven track record at Total Wine & More, excelling in customer service and problem-solving. Recognized for enhancing store aesthetics through effective visual merchandising and fostering strong customer relationships, driving repeat business. Skilled in time management and cash handling, ensuring accuracy and satisfaction in every transaction.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot
06.2007 - Current
- Assisted customers in selecting products and provided expert advice on home improvement projects.
- Maintained knowledge of current promotions, sales, and product features to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve store performance.
- Developed strong relationships with repeat customers through exceptional service and follow-up communication.
- Trained new associates on product knowledge, customer service techniques, and store policies.
Sales Associate
Total Wine & More
09.2021 - 10.2022
- Implemented visual merchandising standards to optimize product displays and enhance store aesthetics.
- Resolved customer complaints efficiently, ensuring positive outcomes and satisfaction levels remained high.
- Conducted inventory management tasks including restocking shelves and maintaining accurate stock levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Pharmacy Technician Certificate - Pharmacy
American Career College
CA06-2013
High School Diploma -
Hillside High School
Upland, CA06-1999
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
Accomplishments
- Exceeded monthly quota 5 times.
- Awarded “Employee of the Month” 2020.
Certification
- Licensed Pharmacy Technician - 2013-2015
Languages
English
Native or Bilingual
Timeline
Sales Associate
Total Wine & More
09.2021 - 10.2022
Sales Associate
The Home Depot
06.2007 - Current
Pharmacy Technician Certificate - Pharmacy
American Career College
High School Diploma -
Hillside High School