Chavous McWhorter
Sacramento,USA
Summary
Results-focused supervisor with over 7 years of management experience in the retail industry. Skilled in operational procedures, quality control, team leadership, and employee training. Engages with staff through performance discussions, accountability maintenance, and recognition of excellent performance. Reliable and diligent professional with exceptional skills in assigning, overseeing, and assessing work. Ensures the safety and security of customers, associates, and assets by enforcing rules and procedures.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
C & S Wholesale Services
11.2020 - 12.2022
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling
- Worked additional hours and shifts to meet tight deadlines during peak periods
- Managed warehouse system updates to increase productivity and reduce errors
- Utilize Dispatch Track, Cygnet, and Genesis
- Monitored processing equipment and machinery for proper start-up, operation and shut down
- Trained staff on material handling processes to reduce shipping times
- Researched issues to address shipping errors and packaging mistakes
- Enforced strict safety procedures and protocols through successful management of warehouse team members
- Reconciled daily inventory in warehouse management system for tens of thousands of SKUs
- Updated customers and interdepartmental employees on critical shipments upon request
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees
- Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries
Quality Control Lead
Shawcor
07.2019 - 11.2020
- Consulted with engineers to resolve quality, production and efficiency problems
- Used specialized tools to take precise measurements of various aspects of samples
- Adhered to all safety protocols to minimize equipment damage and avoid injuries
- Completed non-destructive tests and visual inspections continuously
- Inspected quality of finished products, making minor repairs to meet project expectations
- Trained newly hired employees by explaining company procedures, job duties and performance expectations
- Documented nonconformities immediately and recommended techniques for prompt resolution
- Reviewed drawings and blueprints to determine appropriate level of inspection required
- Assessed materials, parts and products for conformance with quality control requirements and production specifications
- Escalated continuous nonconformity issues to QC Manager and QC Coordinator for remediation assistance
- Wrote detailed reports outlining performance, quality and defect rates
- Inspected incoming raw materials shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies as necessary
- Trained and developed employees in effort to contribute to overall professional growth
- Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency
Inventory Specialist
Goodman Manufacturing Company
07.2018 - 06.2019
- Performed scheduled inventory counts and supply audits
- Coordinated inventory, stocking, and ordering
- Completed forecasts to determine needed inventory
- Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages
- Trained newly hired employees on appropriate methods for performing audits and cycle counts
- Set up delivery of materials to arrive in time for production start date
- Reduced process lags by efficiently monitoring all inventory receipts and promptly processing changes
- Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records
- Reviewed selected addresses for quality control purposes
- Investigated and resolved variances with inventory records
- Performed cycle counts on daily basis to immediately spot errors and apply remedies
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation
- Managed weekly inventory and supply tracking, noting items requiring reorder
- Strengthened operational efficiencies and traceability by utilizing organizational filing systems for product placement
Store Manager
Family Dollar
06.2017 - 12.2018
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Managed inventory tracking and physical inventory counts to minimize loss
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Oversaw inventory management through cycle counts, audits and shrinkage control
- Resolved customer problems by investigating issues, answering questions and building rapport
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service
- Monitored and supervised customer's activities in store to detect signs of attempted theft
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property
- Coached employees to work together to carry out daily functions and meet service objectives
- Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication
Process Lease Operator
Denbury Onshore Resources
05.2013 - 04.2017
- Gauged and recorded oil and water tanks to document daily fluid production data for regulatory oversight
- Evaluated production-related problems and worked with production leadership and engineering teams to resolve issues
- Perform lease operator duties at the oil and gas facilities and the well sites
- Have the ability to LOTO wells and do a walk through with crews before the job takes place
- Preparation of documentation and production of daily reports
- Assist in witnessing meter calibrations, monitor rates and pressures on injection and disposal wells; make necessary adjustments, monitor chemical use, and test safety systems daily
- Operate gas lift wells and artificial lift methods to optimize production including work on all types of production equipment, Pump valves, treater dump valves, gas regulators
- Identify potential problems by conducting production test using established procedures and work within the company rules/regulations
- Responsible for the daily operations of the oil and gas processing equipment by Inspecting for leaks or unusual conditions
- Check Wells, maintain normal operating levels, pressures and flow on separators
- Understand how 3 phase separators operate
- Make Adjustments on automatic and manual controls while Maintaining Chemical Rates
- Understand how dump valves are suppose to operate
- (Angle Dumps/MT dump valve)(pressure open/pressure Close); Experience using control valves, Regulators (LP/HP), Relief Valves
- Understands the concept of suction (low pressure) and Discharge Pressures(High Pressure)
- Collect and test samples of oil, gas, and saltwater daily
- Record results within designated databases in a timely manner
- Ensure compliance with all safety and environmental regulations and policies
Department Manager
The Home Depot Inc
03.2009 - 08.2012
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
- Performed opening and closing duties as part of management team and handled cash management
- Calculated expenses to correctly mark-up merchandise, remaining competitive
- Trained employees on proper and safe use of equipment and tools
- Followed safety protocols and company processes and procedures
- Worked closely with sales associates to complete tasks
- Enforced safety rules and other policies to protect employees and minimize company liability
- Hired, trained and coached employees to deliver world-class customer service
- Distributed in-depth progress and status reports to upper management and other appropriate stakeholders
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel
- Reduced shrinkage through proactive inventory management and security-driven approaches
Education
Associate of Science - Sociology
Sacramento City College
Sacramento, CA05.2010
Mass Communications - undefined
University of Lousiana-Monroe
Monroe, LA01.2008
High School Diploma - General Studies
Vicksburg High School
Vicksburg, MS01.2006
Skills
- Team Leader
- Results Oriented
- Front End efficiency and productivity
- Great Communicator
- Trustworthy and Dependable
- Safety first mindset
- Initiative to work independently
- Ability to demonstrate and use HSE safe practices and follow given standard SOPs
- Fluent in using POS and management systems
- Fluent in using inventory control systems
- Exceptional in using all application within Microsoft Office
- OSHA training
- Self Motivator
- Safety Audits
- Team management
- Conflict resolution
- Merchandise pricing
- Store operations
- Ensuring accurate over/short tills are maintained on a daily basis
- Complaint resolution
Professionalreferences
- Joshua Boudreaux, Denbury Resources, HSE Coordinator, (832) 490-4371
- Van Ray Alexander, The Home Depot, District Operational Manager, (916) 233-6557
- Marlon Rivers, Denbury Resources, Production Operator, (281) 814-1564
- Adarienne DeBlanc, Deloitte, Records Supervisor, (832) 816-9478
Languages
Spanish
Elementary
Timeline
Warehouse Supervisor
C & S Wholesale Services
11.2020 - 12.2022
Quality Control Lead
Shawcor
07.2019 - 11.2020
Inventory Specialist
Goodman Manufacturing Company
07.2018 - 06.2019
Store Manager
Family Dollar
06.2017 - 12.2018
Process Lease Operator
Denbury Onshore Resources
05.2013 - 04.2017
Department Manager
The Home Depot Inc
03.2009 - 08.2012
Mass Communications - undefined
University of Lousiana-Monroe
High School Diploma - General Studies
Vicksburg High School
Associate of Science - Sociology
Sacramento City College
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