Chawanda Jones
Port St Lucie,FL
Summary
Proven Independent Contract Driver with a track record of enhancing customer satisfaction and optimizing delivery efficiency, notably with Amazon. Demonstrates exceptional adaptability in handling diverse cargo and a strong work ethic, ensuring timely deliveries. Skilled in safe driving practices and vehicle maintenance, coupled with a commitment to reducing expenses. Achieved consistent performance goals through critical thinking and flexibility.
Overview
32
32
years of professional experience
Work History
Independent Contract Driver
Frayt Delivery Service
02.2024 - Current
- Identified potential new clients by networking within the community at various events/venues frequented by target demographics.
- Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
- Managed tight delivery schedules for optimal efficiency, reducing overall expenses and fuel consumption.
- Maintained accurate trip logs for mileage and expense tracking purposes, contributing to organized record-keeping and efficient tax preparation.
- Enhanced customer satisfaction by providing timely and efficient delivery services.
Independent Contract Driver
Amazon
08.2023 - 03.2024
- Identified potential new clients by networking within the community at various events/venues frequented by target demographics.
- Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
- Managed tight delivery schedules for optimal efficiency, reducing overall expenses and fuel consumption.
- Maintained accurate trip logs for mileage and expense tracking purposes, contributing to organized record-keeping and efficient tax preparation.
- Enhanced customer satisfaction by providing timely and efficient delivery services.
- Assisted clients with loading/unloading packages as needed, showcasing strong physical fitness and dedication to customer service excellence.
Carrier
United States Postal Service
03.1992 - 08.2023
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with team members to meet and exceed performance goals consistently.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
Education
Notary
National Notary Association
Chatsworth, CA03.2020
Associate of Arts - Business
Georgia College And State University
Milledgeville, GA05.1990
Skills
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Vehicle maintenance knowledge
- Flexible schedule availability
- Attention to Detail
- Critical Thinking
- Adaptability and Flexibility
- Dependable and Cooperative
Timeline
Independent Contract Driver
Frayt Delivery Service
02.2024 - Current
Independent Contract Driver
Amazon
08.2023 - 03.2024
Carrier
United States Postal Service
03.1992 - 08.2023
Notary
National Notary Association
Associate of Arts - Business
Georgia College And State University