Built and maintain multiple Squarespace websites for myself and other artists
Chawna Cota
Hinesburg,VT
Summary
Specializing in highly-detailed communication and critical thinking skills to produce high-quality, visually stunning projects and events. Team leadership qualities that streamline processes to exceed client and management expectations. Problem-solving executed with patience and clarity, with a keen eye for detail, driving efficiency and quality in high-stress environments.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Professional Photographer
Self Employed Services
Hinesburg, VT
02.2016 - Current
- Enhanced client satisfaction by delivering high-quality photographs for various events, projects, and products.
- Conducted detailed pre-production correspondence with clients to develop project plans, expectations, scheduling, billing, and satisfaction reporting.
- Photographed high-quality images for various print and digital projects.
- Maintained state-of-the-art photographic equipment, maximizing image quality and consistency across projects.
- Spearheaded on-location shoots, ensuring seamless coordination of equipment and personnel logistics.
- Captured captivating images for marketing campaigns, boosting brand visibility and engagement.
- Streamlined photo editing process, improving turnaround time and overall efficiency.
- Optimized studio lighting setups to achieve desired visual effects for diverse photoshoots.
- Developed customized photography packages to cater to diverse client needs and budgets.
- Implemented efficient file management systems, enabling quick access to archived photographs for clients when needed.
- Delivered timely completion of assignments while maintaining strict attention to detail under tight deadlines.
- Mastered various photography techniques, consistently producing visually stunning images.
- Enhanced business operations by utilizing successful marketing and outreach strategies to bring in clients, sales, and increase revenue.
- Contributed creative input in collaborative projects with designers, stylists, and other professionals.
- Built lasting relationships with vendors in the industry, leading to valuable partnerships and referrals over time.
- Offered image proofs to help clients choose best photos from shoot.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with other photographers and videographers to capture special events.
- Collaborated with clients to create engaging photo albums.
- Managed a team of photographers for special projects.
- Researched new camera equipment and accessories.
- Trained new photographers in use of camera equipment and editing software.
- Generated cost-effective solutions for client's photography needs.
- Shot photographs in controlled lab, field, and remote environments.
- Facilitated printing of images for client's portfolio.
Owner & Jewelry Designer
Chawna Cota Studios
07.2016 - Current
- Detailed consulting with individual clients to design unique pieces, communicating effectively to establish vision, budget, and specifications.
- Fabricated pieces by hand and using cutting-edge techniques, equipment, and materials.
- Conducted in-depth research and skills acquisition as well as sourcing for high-quality materials and stones at attainable pricing.
- Improved customer retention through exceptional service and attention to detail in crafting unique jewelry items.
- Expanded brand reach through strategic collaborations with influencers and fashion industry professionals.
- Negotiated contracts with retailers and galleries, increasing distribution channels for wider audience exposure.
- Conducted professional photo shoots for branding and marketing materials.
- Implemented quality control measures to ensure consistency in craftsmanship across all products.
- Consistently met deadlines under pressure without compromising on design quality or client satisfaction.
- Established successful partnerships with suppliers, securing competitive pricing for raw materials.
Owner & Lead Designer Event Floral Design Company
Chawna Cota Studios
Winooski, VT
03.2012 - 09.2023
- Produced high-budget, detailed quotes; generated and processed itemized customer orders to meet specifications for various high-end events.
- Provided exceptional customer service and communication, addressing inquiries promptly and resolving issues professionally.
- Coordinated seamless, highly detailed delivery logistics with transportation teams to ensure timely arrival of finished arrangements at event venues.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets in high-stress, high-stakes environments with very specific time constraints and logistical requirements.
- Collaborated with event planners and clients to develop customized floral arrangements and large scale installations that exceeded expectations.
- Managed inventory control and ordering, ensuring adequate stock levels of flowers and materials for timely order fulfillment.
- Increased revenue through upselling services like custom installations or add-on items during client consultations.
- Evaluated market trends to identify potential growth areas in the floral design industry, leading to strategic expansion decisions.
- Developed training programs for staff members on topics such as proper flower care, handling techniques, and safe storage methods.
- Successfully expanded the company's client base by targeting niche markets, such as corporate events, luxury hotels, and high-end residential properties.
- Established strong vendor relationships, negotiating competitive pricing for flowers and materials without sacrificing quality.
- Improved overall team productivity by implementing time management practices that allowed for better prioritization of tasks.
- Participated in industry trade shows and conferences, networking with peers, and staying informed on the latest design trends.
- Optimized workflow processes in the design studio, allowing for more efficient project completion times without compromising quality standards.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and products to provide comprehensive consultations to enhance client experience.
Sales Support Specialist & Online Sales Management
Imported Car Center
06.2009 - 10.2014
- Boosted sales performance by providing timely and efficient support to the sales team.
- Participated in sales strategy meetings to provide valuable input resulting in the development of innovative approaches to reach target audiences.
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
- Kept detailed records of daily activities, managed approximately 30 incoming calls, emails, and inquiries from customers daily.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Conducted and planned long distance travel to pick-up and deliver High-Line vehicles
Editorial Assistant
Harvard Business Review
03.2007 - 06.2009
- Managed Library of Congress submissions of all current and past publications.
- Managed the digitization process of Library of Congress submissions and trained colleagues on new processes.
- Improved communication between departments by serving as a liaison between editorial staff and other teams within the organization.
- Provided copy editing support to hit target dates for editorial and design productions, with print and digital material.
- Supported senior editors with research and fact-checking to ensure accuracy in published articles.
- Contributed original content when needed, showcasing writing skills alongside editorial duties.
- Reviewed article pitches from freelance writers, selecting high-quality submissions for publication consideration.
- Participated in weekly editorial meetings by contributing ideas for future content and providing updates on current projects, fostering a collaborative team environment.
- Developed job aids and tools to support departmental need for quality processes.
- Handled internal staff correspondence through emails and scheduling.
Education
Bachelor of Arts - Literature & Creative Writing
Harvard University Division of Continuing Ed.
Cambridge, MA 08.2005 - 06.2010
Skills
Specializing in Client Communication with exceptional attention to detail
Excellent Critical Thinking & Complex Forethought
Management of Multi-System Scheduling
Computer Proficiency & Excellent Trainability
Complaint and High-Stress Communication Expertise
Highly Detailed Consultative Sales and Follow-Through
Administrative Support for Individuals or Teams
Professional Telephone & Email Demeanor and Etiquette
Staff education and Training with Excellent Patience and Systems Communication Capabilities
*Process Optimization can quickly identify problems and develop effective solutions
Software
Operate Adobe Photoshop and Lightroom at professional level
Skilled in Social Media Marketing
Operate Point of Sale software with proficiency
Maintain and Operate various Bookeeping and Tax software
Microsoft Office Proficient
Timeline
Owner & Jewelry Designer
Chawna Cota Studios
07.2016 - Current
Professional Photographer
Self Employed Services
02.2016 - Current
Owner & Lead Designer Event Floral Design Company
Chawna Cota Studios
03.2012 - 09.2023
Sales Support Specialist & Online Sales Management
Imported Car Center
06.2009 - 10.2014
Editorial Assistant
Harvard Business Review
03.2007 - 06.2009
Bachelor of Arts - Literature & Creative Writing
Harvard University Division of Continuing Ed.
08.2005 - 06.2010