Chaya Garza
Kingsville,TX
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Coastal Plains Integrated Health
12.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called and faxed pharmacies to submit prescriptions and refills.
CNA
Legacy Home Health Agency
01.2020 - 11.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Calculations Clerk
San Patricio Appraisal District
12.2018 - 01.2020
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Administrative Assistant
Brooks County
07.2015 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
No Degree - Nursing
Coastal Bend College
Kingsville, TX01.2027
Certification - Medical Assisting
Del Mar College
Corpus Christi, TX05.2021
No Degree -
TAMUCC
Corpus Christi, TX01.2013
High School Diploma -
Falfurrias High School
Falfurrias, TX06.2012
Skills
- Data Entry
- Medical Office Administration
- Medical Terminology
- Conversant and fluent in (spanish)
- CPR certified
- Compassionate
- Customer Service
- Vital Sign Monitoring
- Medication Administration
- Problem Solving Abilities
- Organizational Skills
- Teamwork
- Computer literacy
- Emergency Response Preparedness
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Coastal Plains Integrated Health
12.2021 - Current
CNA
Legacy Home Health Agency
01.2020 - 11.2021
Calculations Clerk
San Patricio Appraisal District
12.2018 - 01.2020
Administrative Assistant
Brooks County
07.2015 - 12.2018
No Degree - Nursing
Coastal Bend College
Certification - Medical Assisting
Del Mar College
No Degree -
TAMUCC
High School Diploma -
Falfurrias High School
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