Chaya Kennedy-Burnett
Summary
Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.
Overview
20
20
years of professional experience
Work History
Data Analyst
Overlook Construction Solutions
01.2019 - Current
- Reviewed contracts before they were signed in order to ensure compliance with company policy.
- Analyzed performance metrics in collaboration with department representatives to understand business trends, and develop strategic initiatives to maximize growth.
- Provide employees with guidance in handling difficult, complex problems, or in resolving escalated complaints.
- Coordinated communication between internal departments is essential to ensure accurate information flow throughout the organization.
- Received data reports from professionals to analyze performance and sales patterns, revising operating procedures to adapt to changing market conditions, and client expectations.
- Leveraged SQL queries to extract, transform and load data into databases.
Business Solutions Analyst
Stub Hub (Ebay)
01.2018 - 02.2020
- Researched industry best practices and technologies to recommend innovative solutions.
- Maintained an up-to-date knowledge base of current technology trends within the industry.
- Utilized advanced technical skills and expertise to troubleshoot complex problems, and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Evaluated vendor proposals against established criteria before selecting a preferred solution provider.
Senior Business Analyst
MetLife Group
New York, NY
04.2012 - 10.2016
- Gathered performance metrics from different sources including surveys, focus groups.
- Organized workshops, seminars, conferences, and other events, as required by executives.
- Produced reports summarizing findings from data analysis activities to facilitate informed decisions making.
- Provided technical assistance on software development projects by providing feedback on design documents and code reviews.
- Maintained and updated Salesforce for business continuity.
- Conducted stakeholder interviews to understand user needs and preferences.
- Prepared cost and benefit analyses to support decision-making regarding potential solutions.
- Reviewed contracts and other legal documents prior to signing off by executives.
- Briefed supervisor and staff on key issues and projects.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Advised senior leadership on personnel matters including hiring, training, and development.
Analyst
Raich Ende Malter & Co. LLP
New York, NY
07.2008 - 05.2011
- Reported to the senior partner for briefing and oversight of all daily office operations.
- Implemented strategies for automating organizational processes.
- Identified opportunities for process improvements across the organization.
- Oversaw corporate meetings, events, and created legal affidavits, riders, and statements.
- Assessed company operations for compliance with safety standards.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
Senior Administrative Analyst
CLEAR, LLC
JFK Airport, NY
09.2005 - 06.2008
- Analyzed financial data to identify opportunities for cost savings initiatives.
- Monitor administration of spreadsheets, expense reports, and billing, accounts payable/receivable.
- Responsible for human resource duties, including new hire selection and training, confidential personnel matters, weekly staff payroll audit and approval, personnel changes, scheduling, promotions, and terminations.
- Identified the most cost-effective methods to supply and maintain inventory, which significantly reduced company expenses.
- Analyzed existing business processes and identified areas for improvement.
- Compiled statistical data from multiple sources into comprehensive reports for management review.
- Established work procedures or schedules to organize daily work of administrative staff.
- Performed data entry and maintained accurate records in database systems.
Education
B. A. - Multimedia Communications
Academy of Art University
Education Certification
- B. A., Multimedia Communications, Academy of Art University
- Certification in Cosmetology and Business Management, Empire School
Timeline
Data Analyst
Overlook Construction Solutions
01.2019 - Current
Business Solutions Analyst
Stub Hub (Ebay)
01.2018 - 02.2020
Senior Business Analyst
MetLife Group
04.2012 - 10.2016
Analyst
Raich Ende Malter & Co. LLP
07.2008 - 05.2011
Senior Administrative Analyst
CLEAR, LLC
09.2005 - 06.2008
B. A. - Multimedia Communications
Academy of Art University