Chaya Mintz
Cleveland,OH
Summary
Proactive and results-driven Account Specialist with a proven track record at LTC Consulting Services, where I significantly enhanced client satisfaction and fostered strong relationships. Expert in billing resolutions and customer relationship development, I led initiatives that aligned with client goals, demonstrating problem-solving and organizational skills.
Overview
3
3
years of professional experience
Work History
Account Specialist
LTC Consulting Services
10.2021 - Current
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Completed routine and complex account updates to resolve problems.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Organized and led quarterly review meetings, ensuring alignment with client goals and expectations.
Skills
- Customer relationship development
- Billing resolutions
- Documentation skill
- Revenue Growth
- Processing payments
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
Timeline
Account Specialist
LTC Consulting Services
10.2021 - Current
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