Malky Wolhendler

As a supervisor, I play a key role in daily operations by leading a team of coordinators and ensuring tasks are executed seamlessly. A significant part of my role involves problem-solving and fostering positive interactions with both internal employees and external clients, including parents.

Key contributions include:

• Enhancing customer satisfaction by promptly addressing inquiries, resolving concerns, and delivering effective solutions.
• Boosting team productivity through the implementation of efficient workflows and the establishment of clear expectations for staff.
• Acting as the primary point of contact and support for any issues, big or small, while providing stability and positive reinforcement to the team.

As the Main School Secretary, I was responsible for overseeing daily operations to ensure the school ran smoothly. This included managing communications between parents and school staff, as well as ensuring teachers had all the materials they needed for effective instruction.

Additionally, I took charge of creating the schoolwide newsletter, a task that required a great deal of creativity, attention to detail, and collaboration with various team members.