Order and Customer Service Coordinator
Quality Price and Service
11.2023 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Improved office workflow by redesigning document submission process.
- Enhanced document retrieval times by maintaining an updated and accurate filing index.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.