Order and Customer Service Coordinator Quality Price and Service
11.2023 - Current
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Improved office workflow by redesigning document submission process.
Enhanced document retrieval times by maintaining an updated and accurate filing index.
Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Described product and service details to customers to provide information on benefits and advantages.
Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
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