PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

Chayanika Fernando

Virtusa Corporation
Austin,TX
1
Certification

Results-driven Engineering Manager and Quality Engineering Leader with over 13 years of experience in delivering Quality Engineering solutions in the Life Insurance sector. Expertise includes Engineering Leadership, QA Governance, and enterprise test strategy within Agile and SAFe environments. Proven ability to enhance software quality through automation, AI-Assisted Testing, and effective team collaboration, driving continuous improvement and reducing defects while improving overall delivery efficiency.

Work History

Software Quality Assurance Manager

13 Years 8 Months
Virtusa Corporation | 01.2013 - 2026
  • Lead multiple Quality Assurance teams across several strategic programs.
  • Establish QA governance frameworks, testing standards, and quality processes across projects.
  • Define enterprise test strategies, test plans, quality metrics, and release readiness criteria.
  • Collaborate with executive stakeholders, business users, architects, product owners, and development teams to ensure successful delivery.
  • Serve as Product Consultation SME for underwriting, policy administration, and life insurance business processes.
  • Leveraged GenAI tools to enhance test design, automate repetitive tasks, and expedite QA delivery.
  • Managed third-party vendor teams and coordinated cross-functional delivery activities to ensure project alignment.
  • Mentor QA Leads and engineers while fostering continuous learning and technical excellence.
  • Drove process improvements that enhanced release quality and increased team productivity.
  • Improved QA team efficiency by more than 40% through automation and workflow optimization.
  • Successfully supported large-scale cloud migration initiatives.
  • Reduced post-production defects to approximately 5% through improved governance and risk-based testing.
  • Implemented automation regression suites that accelerated release cycles.
  • Introduced AI-assisted testing techniques to improve productivity and test coverage.
  • Received recognition for exceptional performance in quality assurance initiatives.
  • Provide strategic leadership for Quality Engineering initiatives supporting enterprise Life Insurance solutions for New York Life Insurance.

Education

BSc. - Mathematics(Major)

University of Sri Jayawardenepura | Sri Lanka

Diploma - Information Technology

University of Colombo School of Computing | Sri Lanka

Skills

Quality Engineering Leadership & Technical Leadership
QA Governance
Enterprise Test Strategy & Release Management
AI-Assisted Testing (GenAI) & Process Improvement
Test Planning
Execution & Automation Strategy
Agile
Scrum
& SAFe Delivery
Risk Assessment
Defect Management & Root Cause Analysis
Cloud Migration & Digital Transformation
Stakeholder
Vendor & Cross-functional Team Management
Languages & Technologies : Java
.NET
HTML
XML
JSON
REST
SOAP
TypeScript
Platforms : Pega PRPC
Unqork (No-Code Platform)
Databases : MySQL
PostgreSQL
Project & Test Management : Jira
HP Quality Center (ALM)
AI & Productivity : ChatGPT
Gemini
Prompt Engineering for Test Design
Quality metrics analysis
Test case design
Test automation expertise - Cypress
Functional Testing
Regression Testing
Smoke Testing
Sanity Testing
Mobile application Testing
Cross browser Testing
API Testing
Web Services Testing
End-to-End Testing
UAT

Certification

  • Certified GenAI Assisted Engineer - Virtusa, 2026
  • SAFe 5 Agilist
  • Software Quality Assurance using Test Automation Framework
  • IBM IoT Platform Technical Bootcamp
  • IBM Technical Sales - IoT Platform Level 1
  • IBM Selling IoT - Level 1

Timeline

Software Quality Assurance Manager

Virtusa Corporation
01.2013 - 2026Read More

University of Sri Jayawardenepura

BSc. from Mathematics(Major)
Read More

University of Colombo School of Computing

Diploma from Information Technology
Read More
Chayanika Fernando