Chaya R. McClure
Evans,GA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Office Manager
Active Audio Visual
Martinez, GA
02.2019 - 12.2023
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Launched quality assurance practices for each phase of development
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Billing Specialist
Augusta Urology Associates LLC
Evans, GA
12.2016 - 02.2019
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Provided excellent customer service, developing and maintaining client relationships.
- Responded to customer concerns and questions on daily basis.
- Reconciled accounts receivable to general ledger.
- Used data entry skills to accurately document and input statements.
Administrative Assistant
QuickBooks, Microsoft Office, Rob Zapata's Electric
Grovetown, GA
06.2014 - 10.2016
- Met incoming customers with professional approach and provided friendly, knowledgeable
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Facility Manager
A1 Medical Imaging
Augusta, GA
09.2011 - 08.2012
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee records and productivity and submitted evaluation reports.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Central High School,
Cheyenne, WY05.2020
Skills
- Documentation and control
- Policy and procedure modification
- Project Management
- Team Bonding
- Workflow planning
- Clerical support
- Office management
- Organizational skills
- Excellent multi-tasking ability
- Performance improvement
Timeline
Office Manager
Active Audio Visual
02.2019 - 12.2023
Billing Specialist
Augusta Urology Associates LLC
12.2016 - 02.2019
Administrative Assistant
QuickBooks, Microsoft Office, Rob Zapata's Electric
06.2014 - 10.2016
Facility Manager
A1 Medical Imaging
09.2011 - 08.2012
High School Diploma -
Central High School,
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