Detail-oriented professional with experience in eligibility determination for State and Federal assistance programs, records management, Microsoft Office and customer service. Frequently praised as hard-working, and reliable by peers. Ability to provide 18 years of work experience and knowledge of executive support, staff training, eligibility and data entry.
Overview
18
18
years of professional experience
Work History
Administrative Assistant II
Community Medical Centers -Fresno
02.2023 - Current
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Schedule department meetings, appointments for staff teams, and provide calendar management support to leadership.
Develop and update spreadsheets and databases to track, analyze, and report on performance and compliance data.
Develop strategies to streamline and improve department procedures.
Draft correspondence and other documents on behalf of department leadership.
Record new hires, transfers, terminations, changes in job classifications and merit increases.
Organize logistics and materials for each meeting and take detailed minutes to provide to key stakeholders.
WORKER II/III
Kings County Human Services Agency
02.2012 - 10.2021
Stayed current with changes in rules, laws and regulations to maintain assistance benefits accuracy.
Interviewed applicants to obtain and verify information to determine eligibility.
Established and maintained multiple electronic files to conduct regular reviews.
Compiled, recorded and evaluated personal and financial data to verify completeness and accuracy and to determine eligibility status.
Kept records of assigned cases and prepared required reports.
Analyzed and interpreted written, numerical and verbal data from various sources.
Developed programs and curriculum to enhance orientation and in-job training.
Invented new ways to accommodate needs of contemporary learners.
Organized and directed orientation and onboarding sessions for employees and customers.
Operated electronic mail systems and coordinated flow of information internally, and with other organizations.
OFFICE ASSISTANT II/III
Kings County Human Services Agency, Chayce Erickson
04.2007 - 01.2012
Analyzed and interpreted written, numerical and verbal data from various sources.
Operated electronic mail systems and coordinated flow of information, internally and with other organizations.
Maintained scheduling and event calendars.
Sorted and indexed correspondence, setting up and maintaining specialized filing systems.
Developed materials to coordinate and assist with employee training.
Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.
Scheduled appointments, maintaining calendars for personnel.
Supported staff, performing data entry and administrative duties.
Attended meetings to record and transcribe minutes.
Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
Education
ASSOCIATE - SCIENCE
A.S - MEDICAL BILLING AND CODING
San Joaquin Valley College
Visalia, CA
Skills
Caseload and Staff Management
Effective Communication Skills
Ability To Multitask
Data Entry- Excel, Tableau
Microsoft Office Programs-Outlook, PowerPoint, Publisher
Employee Training/Development Experience
Calendar Management
Business Administration
Administrative Support to Leadership
Typing Certified- 72 WPM, 99% accuracy
Timeline
Administrative Assistant II
Community Medical Centers -Fresno
02.2023 - Current
WORKER II/III
Kings County Human Services Agency
02.2012 - 10.2021
OFFICE ASSISTANT II/III
Kings County Human Services Agency, Chayce Erickson
Health Informatics Specialist at Trinity Health - Saint Agnes Medical CenterHealth Informatics Specialist at Trinity Health - Saint Agnes Medical Center