CHAYE BINI
Frederick
Summary
Compassionate and dedicated nursing professional with a proven track record of delivering high-quality healthcare in diverse and challenging environments. Expertise encompasses both administrative and frontline roles, fostering a holistic approach to patient care that prioritizes individual needs. Extensive knowledge of health administration and managed care programs facilitates effective navigation of complex healthcare systems. Exceptional critical thinking skills enable thorough evaluation of conditions and implementation of targeted interventions, consistently achieving optimal patient outcomes.
Overview
20
20
years of professional experience
Work History
Nurse Coordinator, Occupational Health Nurse
Spectrum Healthcare Resources
07.2015 - Current
- Communicated with the Area Nurse Manager (ANM) on issues related to client agencies, the health unit, and services delivered to customers to maximize customer satisfaction.
- Identified customers’ needs to deliver the best quality of care.
- Conducted physical exams and managed medical emergencies in the workplace.
- Administered medications and treatments, provided counseling, referrals, and follow-up to ensure continuity of care.
- Planned, organized, and implemented a health and wellness program, while also monitoring its progress and making necessary adjustments to achieve desired outcomes.
- Worked in collaboration with participating agencies to deliver a comprehensive quality of care through outreach, new employee orientation, and training.
- Maintained a safe and clean working environment by complying with procedures, rules, and OSHA regulations.
- Documented patient care services by charting in patient and department records.
- Ensured operation of equipment by completing preventive maintenance requirements, calling for repairs, and evaluating new equipment and techniques.
- Maintained nursing supplies inventory by checking stock to determine inventory level.
- Delivered health promotion initiatives, including health screening and health awareness programs.
- Mentored newly hired nursing staff on protocols and best practices for optimal patient outcomes.
- Increased patient satisfaction scores by addressing concerns promptly and advocating for their needs within the healthcare team.
- Contributed to a safer work environment by conducting regular safety audits, identifying potential hazards, and recommending corrective actions.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Quickly responded to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed triage on incoming patients and determined the severity of injuries and illnesses.
Registered Nurse, Home Health Nurse
LHC Group
07.2015 - 02.2016
- Provided clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team.
- I conducted the initial and/or comprehensive nursing evaluation visit, determined the primary focus of care, developed a plan of care within State-specific guidelines, and submitted accurate, completed, and timely documentation in accordance with policy.
- Regularly evaluated and re-evaluated (as warranted by changes in condition but at least every 60 days), the patient's nursing needs.
- Performed patient comprehensive assessments at designated time points and developed the appropriate POC, in collaboration with physician orders.
- Ensured patients meet home health eligibility and medical necessity guidelines as defined by the payer source.
- Initiated, developed, implemented, and made necessary revisions to the plan of care in collaboration with the physician and other health care professionals involved in care.
- Made referrals to other disciplines, as indicated by the patient's assessed need.
- Responded to outcome coordinator/coder and Patient Care Manager Requests for clarification to OASIS assessments on the same day that the request for more information was sent.
Registered Nurse, Nurse Consultant
Department of Disability Administration
07.2014 - 07.2015
- Served as a consultant and facilitator to the providers and as a liaison between the department and providers to maintain open lines of communication.
- Provided consultation and assistance to providers regarding any issues they face.
- Participated in meetings focusing on quality improvement and discussed the scope of services requested.
- Implemented, coordinated, and evaluated activities of assigned health care services.
- Evaluated medical records at provider offices for compliance with service delivery and the quality of care.
- Provided health care and case recommendations to individuals, providers' staff, and caregivers.
- Served as an advocate for the patient to connect with available medical and community resources, and to safeguard patients’ rights, stood up for their interests, and ensured they received the highest possible level of care.
- Conducted training sessions for the nursing department and facility management on government regulations.
- Conducted preventative and complaint-driven audits of clinical compliance issues at each facility.
- Completed and submitted detailed facilities’ visit reports and audit results specifying compliance issues and corrective action to the Regional Director and VP of Clinical Services.
- Received an award for the best customer service in the department.
- Collaborated with interdisciplinary teams to develop individualized care plans for diverse patient populations.
Registered Nurse, Med-Surg/Orthopedic
Shady Grove Hospital
10.2010 - 03.2015
- Restored and promoted the patient’s health by completing the nursing process.
- Established a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
- Assured quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals, and hospital or regulatory standards.
- Documented patient information, assessments, and nursing procedures following established guidelines.
- Resolved patient problems and needs by utilizing multidisciplinary team strategies.
- Protected patients and employees by adhering to infection-control policies and protocols; medication administration and storage procedures; and controlled substance regulations.
- Maintained a cooperative relationship among health care teams by communicating information and participating in team problem-solving methods..
- Maintained accurate patient reports and medical histories, administered medication and treatment to patients, and observed reactions or side effects.
- Performed diagnostic tests, supervised less skilled licensed personnel to prepare patients for examination and treatment.
- Provided care to patients pre-operatively and post-operatively.
Licensed Practical Nurse
Glade Valley Rehabilitation
02.2006 - 10.2010
- Provided basic care to patients, including monitoring the respiration, blood pressure, temperature, oxygen levels, and heart rates of patients.
- Responsible for inserting catheters, treating bedsores, giving injections, administering medications developing care plans for patients.
- Communicating information to the proper people to increase the effectiveness of care plans.
- Managed and assisted the nursing assistants.
Education
Master of Science in Nursing - Public Health
Grand Canyon University
Phoenix, AZ08.2019
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12.2013
Associate degree in nursing - Nursing
Frederick Community College
Frederick, MD05.2010
Certificate of Practical Nursing - Nursing
HMI Regency School
Washington, DC12.2003
Skills
- Customer support systems
- Client-focused strategy
- Data management
- Staff training
- Document organization
- Problem-solving
- Workflow optimization
- Effective communication
- Rapid problem-solving
Timeline
Nurse Coordinator, Occupational Health Nurse
Spectrum Healthcare Resources
07.2015 - Current
Registered Nurse, Home Health Nurse
LHC Group
07.2015 - 02.2016
Registered Nurse, Nurse Consultant
Department of Disability Administration
07.2014 - 07.2015
Registered Nurse, Med-Surg/Orthopedic
Shady Grove Hospital
10.2010 - 03.2015
Licensed Practical Nurse
Glade Valley Rehabilitation
02.2006 - 10.2010
Master of Science in Nursing - Public Health
Grand Canyon University
Bachelor of Science - Nursing
Grand Canyon University
Associate degree in nursing - Nursing
Frederick Community College
Certificate of Practical Nursing - Nursing
HMI Regency School
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