Chayla Horta
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with a commitment to driving program success
Overview
3
3
years of professional experience
Work History
Clerk Typist/Student Services Representative
Tarzana Treatment Centers, Inc
Woodland Hills
08.2023 - Current
- Manage student records, communications, and resource courses with precision, ensuring seamless information flow and accessibility
- Conduct dynamic student interviews and presentations, partnering with recruitment and development teams to drive program success
- Demonstrate exceptional communication skills when interacting with prospective students, providing clear, helpful, and engaging information
- Coordinate and develop impactful student services events, including Open House and orientation programs, enhancing student engagement
- Assist with restructuring outdated student enrollment processes to improve efficiency and streamline operations
Bartender/Waitress
California Pizza Kitchen
Woodland Hills, CA
07.2021 - 09.2024
- Trained new team members on best practices for customer interaction and service efficiency
- Adapted communication style to suit diverse customer needs and situations
- Effectively handled and resolved guest concerns, ensuring a positive dining experience
Intern
Avicenna Next Internship Program
Los Angeles
06.2023 - 10.2023
- Organized and analyzed Community Health Worker interviews and surveys for a program evaluation project, drawing key observations from the data
- Assisted in curriculum preparation by reviewing literature on Community Health Workers' roles and climate change mitigation, and helped organize related curriculum materials
- Effectively understood and applied concepts of Community Health Worker program evaluation, community health, and the health effects of climate change across all assigned projects
Education
Bachelor of Science - Public Health
California State University - Northridge
Los Angeles, CA12-2023
Skills
- Program Planning
- Collaboration
- Customer Service & Satisfaction
- Conceptual Thinking
- Training
- Public Speaking
Timeline
Clerk Typist/Student Services Representative
Tarzana Treatment Centers, Inc
08.2023 - Current
Intern
Avicenna Next Internship Program
06.2023 - 10.2023
Bartender/Waitress
California Pizza Kitchen
07.2021 - 09.2024
Bachelor of Science - Public Health
California State University - Northridge
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