Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chayna Douglas

Atlanta,GA

Summary

Dedicated Clerk with 8 years of experience in Executive and Administrative offices. Superb attention to detail and multitasking talents.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Clerk

Havana Social
New York, NY
09.2019 - 03.2022
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Entered data into Aloha/Open Table system and updated customer contacts with information to keep records current.
  • Assisted management with supervision of store.
  • Utilized company tools to identify opportunities and develop action plans to improve performance.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Receptionist/Agent Services Coordinator

Halstead Property
New York, NY
01.2016 - 08.2019
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered data, generated reports and produced tracking documents.
  • Entered and maintained departmental records in company database.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments.

Administrative Assistant

Farkouh Furman & Faccio
New York, NY
07.2014 - 12.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Created PowerPoint presentations for business development purposes.
  • Coordinated bookkeeping activities in QuickBooks and Lawson.

Education

Bachelor of Arts - Communications, Behavioral Social Science

University of Central Florida
Orlando, FL
05.2014

Skills

  • Professional Correspondence
  • Records Management Software
  • Administrative Leadership
  • Data Communications

Certification

  • Certified in TESOL, - [2020]

Languages

Spanish
Professional Working

Timeline

Administrative Clerk

Havana Social
09.2019 - 03.2022

Receptionist/Agent Services Coordinator

Halstead Property
01.2016 - 08.2019

Administrative Assistant

Farkouh Furman & Faccio
07.2014 - 12.2015

Bachelor of Arts - Communications, Behavioral Social Science

University of Central Florida

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Chayna Douglas