Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chayna-Elizabeth Foster

Clemmons,NC

Summary

Adept at fostering patient trust and managing care plans, I elevated patient experience at Touch of Kindness through exceptional service and empathy. Skilled in HIPAA compliance and critical thinking with my CNA my background that includes direct patient care coupled with significantly enhancing care quality and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

NON -EMERGENCY Medical Transportation Driver

Touch of Kindness
04.2022 - 08.2024
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Upheld stringent privacy standards by handling sensitive patient information with discretion and confidentiality during transportations tasks.

Patient Care Advocate

Americas Home Health Services
07.2020 - 09.2023
  • Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
  • Met with patients and families to discuss care and plan of action for future.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Monitored progress and documented patient health status changes to keep care team updated. Provided emotional support to patients and families, fostering a positive atmosphere during challenging situations.
  • Completed documentation of care, hospital actions, and patient activitiess
  • Helped address client complaints through timely corrective actions and appropriate referrals.

Vital signs, Meal prep, Transfer with hoyer lift, assistance with ambulation, Elimination, emptying and changing of foley catheter drainage, errands and Assistance with all activities of daily living.

Assistant Manager

AABR Inc
11.2017 - 04.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • In Collaboration with Res Mgr. I assist in ensuring that the day to day
    operations, quality and appearance of the facility complies with established
    AABR policy. In a facility and group homes individuals have
    Developmental/Intellectual disabilities, I am responsible for supervising and training staff,
    overseeing and ensuring that evening activities related to the facility, and individuals run effectively and productively. Responsible for
    creating and implementing a community inclusion calendars and an indoor
    activity calendar for all individuals
    MEDICATION ADMINISTRATION, BEHAVIOR MANAGEMENT,
    HUMAN RIGHTS MEETINGS, SCIP BEHAVIOR TECHNIQUES
    Implementation of goals
    CCRP MEETINGS with staff and individuals
    Designate daily staff responsibilities Review and Close Incidents daily, Medical Appts

Certified Nursing Assistant

River Street Manor Nursing Home
05.2015 - 01.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

Bachelor of Science - Human Services

Metropolitan College of Newyork
The Bronx, NY
07-2027

Skills

  • Strong navigation skills
  • Customer relations
  • Reliable team player
  • Verbal and written communication
  • Patient care
  • Direct patient care
  • Staff training and development
  • Collecting vital signs
  • Critical thinking
  • Staff supervision
  • HIPAA compliance
  • Client documentation
  • Behavioral management
  • Alzheimer's and dementia care
  • Care planning
  • Professionalism and courtesy
  • Recording vital signs
  • Feeding assistance
  • End-of-life care
  • Urinary catheter care

Certification

  • Basic Life Support Certification (BLS)

Timeline

NON -EMERGENCY Medical Transportation Driver

Touch of Kindness
04.2022 - 08.2024

Patient Care Advocate

Americas Home Health Services
07.2020 - 09.2023

Assistant Manager

AABR Inc
11.2017 - 04.2020

Certified Nursing Assistant

River Street Manor Nursing Home
05.2015 - 01.2016

Bachelor of Science - Human Services

Metropolitan College of Newyork
Chayna-Elizabeth Foster