Summary
Overview
Work History
Skills
Software
Timeline
Generic

Chaynaliz Soto

Bronxville,NY

Summary

Dedicated & efficient Medical Receptionist with extensive experience in managing patient appointments, handling administrative task and ensuring smooth front desk operation seeking to leverage strong organizational and communication skills to contribute to the efficiency and success of a healthcare facility.

Overview

5
5
years of professional experience

Work History

Front Desk Medical Receptionist

Oasis Medical & Surgical Wellness Group LLC
04.2024 - 10.2024
  • Mailing Insurance Claims
  • Help Physical therapy & Chiropractic doctor with re-evaluations
  • Upload MRI Results & Operative Report into the patient chart.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Processed medical insurance claims and payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Medical Vehicle Operation

Citywide Mobile Response
02.2023 - 08.2023
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Administered first aid such as bandaging, splinting and oxygen support.
  • Lights & Sirens when it was told by operations.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Front Medical Receptionist /Appointment Scheduler

Boston Children's Health Physicians
11.2022 - 02.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.

Front Desk Receptionist

KTJ Physical Therapy
02.2020 - 04.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.

Skills

  • Patient registration
  • HIPAA compliance
  • Call handling
  • Patient scheduling
  • Medical coding
  • Xray CD Burner
  • MRI & Operative Report upload

Software

Natasha System

Nextgen System

EHR

Epic

Timeline

Front Desk Medical Receptionist

Oasis Medical & Surgical Wellness Group LLC
04.2024 - 10.2024

Medical Vehicle Operation

Citywide Mobile Response
02.2023 - 08.2023

Front Medical Receptionist /Appointment Scheduler

Boston Children's Health Physicians
11.2022 - 02.2023

Front Desk Receptionist

KTJ Physical Therapy
02.2020 - 04.2021

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Chaynaliz Soto