Chaz Calloway

Troubleshoot and repair X-Ray machines(Linear Accelerators, Micro-focus), CNC machines, CMM machines, Plant PA System, Special Tooling, vacuum Controlled systems, water jets, Laser cutters/ welders and many control systems that support the process.

• Build, repair and re-image stand alone computers according to specific security tiers.
• Troubleshoot and repair control systems and electrical equipment using schematics, wiring diagrams, and testing instruments to resolve equipment failures and reduce operational downtime.
• Assemble, install, test and perform preventative maintenance on a variety of electrical systems and High performing electronic equipment in accordance with approved methods and procedures.
• Install, terminate and test fiber, ethernet and copper Connections.
• Preparation of related reports, records and requisitions. Maintain related files and records as required.
• Responsible for maintaining knowledge of applicable Federal, state, DOE, Corporate and Plant rules, Code of conduct and Plant-Wide operating policies and procedures.
• Team lead

• Assist in controlled systems and electrical equipment project startups with engineers and project coordinators.
• Install and maintain SCADA systems for Municipal Water and Wastewater Treatment systems and tailor to client needs.
• Design and configure HMI's for computer desktops and touch screen panels using Rockwell, Automation Direct, and Schneider Electric HMI software.
• Create radio and computer networks for SCADA systems communication using communication software, Ethernet/IP, Serial, CIP and DirectNet.
• Automate, evaluate and modify Industrial control systems including PLC programs, resulting in increased system efficiency and safety.
• Create data reports for SCADA systems using microsoft databases and crystal reports(SAP).
• Maintain software programs, data updating and backup files.
• Perform preventative maintenance, field repairs and parts ordering.
• Diagnose control system problems and instruments using manuals, schematics and various test equipment.
• Troubleshooting of 480 Volt 3-phase, 110 VAC and 24 VDC systems, electrical equipment, instruments and various software programs for repair and root cause of failure.
• Maintain and repair chlorination systems for Municipal Water.
• Install and calibrate level, flow, pressure, temperature analog and digital electronic equipment.
• Prepare and organize submittals for the architect and engineer to verify correct quantities and product for future projects.
• Practice safety procedures and followed company rules at all times.
• Foster an environment which encourages continual process improvements.
• Meet all customer call guidelines including service levels, handle time and productivity.

• Multi-tasking ability in total Store Operations.
• Provided detailed documentation on reports and daily tasks.
• Prepared reports and maintained all sales records according to company policies and procedures.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels between 16 and 20 employees.
• Created and implemented marketing and sales strategies to increase store profits.
• Inspect and tested store equipment when malfunctioning.
• Monitored and coordinated weekly and monthly schedules and projects.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Promptly responded to inquiries and requests from prospective customers.
• Resolved product and service delivery issues revealed by statistical reports.
• Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
• Provided exceptional customer service daily to meet store profit goals.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Control of total Store Operations and sales.
• Oversaw and responsible for 8 stores across West Texas.