CHAZ ELLIS
Louisville,KY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Freight Dock Worker
FedEx Freight
Louisville, KY
08.2019 - Current
- Performs proper freight handling while utilizing a forklift and pallet jacks.
- Verifies documentation to ensure it matches freight descriptions using electronic or manual systems.
- Ensured that all safety protocols were followed while working on the dockside.
- Reported any damages or discrepancies found during inspection of goods to supervisor immediately.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Monitored container levels for proper stacking heights before securing them for transportation purposes.
Associate Manager/Front End Supervisor
Kroger CO
Jeffersonville, IN
03.2008 - 06.2016
- Trained new employees in customer service techniques and store policies.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Resolved conflicts between employees or customers in a professional manner.
Assistant Front End Manager
Kroger CO
Louisville, KY
01.2020 - 09.2020
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Resolved customer complaints in a professional manner.
Substitute Teacher
Jefferson County Public School
Newburg, KY
02.2017 - 03.2019
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Explained assignments and relayed information from lead teacher.
- Followed established lesson plans to continue learning trajectory.
- Integrated real-world examples to make learning relevant and engaging.
Education
Associates of Arts - Sociology, Communications
Jefferson Community And Technical College
01.2013
Skills
- Freight handling
- Forklift operation
- Documentation verification
- Safety protocols
- Damage reporting
- Customer engagement
- Conflict resolution
- Reliability
Certification
- Licensed Minister, 05/01/14
- Teachers Certification, 02/01/17
- Realtor
References
- Lillian Langston, Front End Manager, 502-939-8008, lillian.langston@stores.kroger.com
- Shuvon Ray, Principal for JCPS, 707-464-6714, shuvon.ray@jefferson.kyschools.edu
- Nayasha Owens, Teacher, 502-419-9754, nayashowens@gmail.com
Timeline
Assistant Front End Manager
Kroger CO
01.2020 - 09.2020
Freight Dock Worker
FedEx Freight
08.2019 - Current
Substitute Teacher
Jefferson County Public School
02.2017 - 03.2019
Associate Manager/Front End Supervisor
Kroger CO
03.2008 - 06.2016
Associates of Arts - Sociology, Communications
Jefferson Community And Technical College
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