Chaz Laney
Columbus,Ohio
Summary
Resourceful IT Technician known for productive and efficient task completion. Skilled in network troubleshooting, hardware configuration, and software installation. Excel at problem-solving, time management, and communication, ensuring smooth operation of IT systems and positive end-user support experiences.
Overview
9
9
years of professional experience
Work History
IT Store Projects Team (Remote)
Dick's Sporting Goods
01.2023 - Current
- Mesh Commander Remote Desktop, Dameware Remote Desktop, Upgrading POS to new versions, Reverting POS to old versions, Customer Service, CSDM Knowledge, Worked with onsite techs to help installation of new POS upgrades, Worked with stores with questions about new POS upgrades, Called stores to remind them of upcoming visits and upgrades
Production Specialist (Trainor)
Sage Sustainable Electronics
11.2021 - 01.2023
- Building Gaming PC’s, Prepping parts for assembly line, Installing microsoft windows 11, Bios flash, Repairing PC's, Repairing Laptops, Quality Control, Laptop Data wipe, Registration of products, Material handling, Repairing servers
Cleaner
Xtreme Clean Janitorial
01.2016 - 10.2021
- Had to get into the building to clean and had to be finished in a set time, Responsibility of company property, making sure nothing is damaged while cleaning, Worked with other cleaners to assign certain roles and responsibilities
Stow
Amazon CMH2
11.2019 - 05.2020
- Learned how to drive the OP, Learned how to be on time to break and arriving at work, Responsibility of company property, Helped with safety projects throughout the facility
Student Employee (Trainee)
Tech Corps
06.2015 - 08.2019
- Created original websites using various technologies (HTML/CSS, CMSs, FTP, etc.), Worked individually and in teams to complete various website project requirements, Completed website coding training through Codecademy, Collaborated with teammates using cloud-based tools including Google Docs and Drawings, Presented website projects to a group of program instructors, a professional mentor, and over 25 student-employees, Edited media and audio using Audacity and Windows Movie Maker, Designed logos using GIMP graphics editor and online logo editing tools, Made a PC, Programmed robotics
Education
Per Scholas
10.2019
Reynoldsburg Health Sciences & Human Services
05.2019
Skills
- 5 Years of customer service
- Computer Hardware
- Computer Networks and Topologies
- Computer Safety and Security
- Documentation
- Computer Software
- Computer Peripherals
- Malware Detection
- Knowledge of Malware
- Installing Microsoft Windows 10
- Hard Drive - RAID, Error Checking
- Ram - Errors / Diagnostics
- Motherboards
- CompTIA A
- CompTIA IT Fundamentals Certification
- Building Gaming PC’s
- Installing microsoft windows 11
- Bios flash
- Qc products being produced and sold
- Kvm Switch usage
- Registration of products
- Laptop Data wipe
- Material handling
- Coaching and Mentoring
- POS System Operation
- Problem-solving abilities
- Adaptable and Flexible
IT Experience
MS Office, MS Publisher, Windows Movie Maker, Gimp, Linux, Windows, Content Management Systems (WordPress, Druple and Joomla), FTP, HTML, CSS, Ruby
Timeline
IT Store Projects Team (Remote)
Dick's Sporting Goods
01.2023 - Current
Production Specialist (Trainor)
Sage Sustainable Electronics
11.2021 - 01.2023
Stow
Amazon CMH2
11.2019 - 05.2020
Cleaner
Xtreme Clean Janitorial
01.2016 - 10.2021
Student Employee (Trainee)
Tech Corps
06.2015 - 08.2019
Per Scholas
Reynoldsburg Health Sciences & Human Services
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