Dynamic sales leader with over 17 years of experience in driving revenue growth through strategic pipeline generation and effective team leadership. Recognized as a dual-threat professional, adept in both full-cycle, quota-carrying roles and scaling high-performing BDR/SDR teams. Extensive telecommunications and cybersecurity expertise includes certifications such as CySA+, Network+, Security+, and PenTest+, combined with a commitment to implementing data-driven sales processes.
Overview
18
18
years of professional experience
8
8
Certifications
Work History
BDR Manager - Strategics
Palo Alto Networks
09.2024 - Current
Managed a team of strategic BDRs responsible for generating pipeline within North America's largest enterprise accounts. Tasked with executing the GTM strategy for the team, refining sales processes, and driving consistent results.
Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
Team Pipeline & Performance: Led my team to source $75M+ in FY25 pipeline, directly contributing to the enterprise sales funnel and resulting in maxed-out quarterly manager compensation through consistent over-attainment (average 215% to pipeline plan and 185% overall quota attainment for FY25).
Canada Team Build-Out: Selected to spearhead the expansion into the Canadian market. Hired, onboarded, and coached the Canada BDR team from a skeletal presence to a fully staffed, operational unit. Established the region's first formal prospecting motion and GTM cadence.
Enablement & Process Optimization: Drove team-level adoption and refinement of a modern enablement toolkit, implementing AI-assisted outreach cadences, persona-based playbooks, and a rigorous pipeline inspection framework that measurably improved meeting quality and opportunity conversion rates.
Next-Role Career Development: Fostered a high-performance culture focused on career pathing. Personally coached team members on advanced sales competencies (enterprise discovery, multi-threading, value selling) to build a talent bench and prepare them for successful transitions into SMB Account Executive and other cross-functional roles.
Manager, Business Development (BDR Manager) - Strategics
Spectrum Enterprise (Charter Communications)
06.2021 - 08.2024
Selected as a key member of the leadership team tasked with building and scaling the new Strategic Markets BDR program from its initial stages.
Implemented strategic outreach initiatives to increase engagement with prospective clients.
Built diverse sales pipeline to exceed quota targets.
Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
Program Development: Co-developed the program's operational framework, defining KPIs, creating sales playbooks, establishing the tech stack, and implementing the coaching and performance management cadence.
Talent Pipeline & Mentorship: Established a track record of developing BDRs into future sales leaders, resulting in the promotion of 7+ individuals into Account Executive and Sr. Sales Development roles.
Cross-Functional Collaboration: Partnered closely with Sales, Marketing, Sales Enablement, and Operations leadership to ensure the BDR motion was tightly aligned with go-to-market strategy and Account Executive revenue targets.
Business Account Manager & Inside Sales Manager
Verizon & Verizon Business
12.2007 - 06.2021
Business Account Manager & Inside Sales Manager (2017 - 2021)
Winner’s Circle (Top 10%): As Inside Sales Manager, achieved national leadership recognition for sustained team over-performance against sales quotas and activation goals.
Full-Cycle Sales: As a Business Account Manager, owned the full sales cycle for SMB and Mid-Market accounts, consistently exceeding quotas for activations, SaaS, and mobility product sales through disciplined account and opportunity management in Salesforce.
Cultivated strong relationships with key business clients to enhance customer retention and satisfaction.
Analyzed client needs and developed tailored solutions to drive revenue growth.
Early Career Progression (2007 – 2017)
Promoted through a series of roles with increasing responsibility, from Retail Solutions Specialist to Solutions Manager, supervising sales operations and team performance.
Education
Bachelor of Science - Cybersecurity & Information Assurance