Chaz Portlock
Hana,HI
Summary
Hospitality Engineering & Maintenance Professional with hands on experience in facilities operations, preventative maintenance, HVAC troubleshooting, electrical and plumbing repairs, pool systems, equipment installation, and emergency response. Proven leadership experience training team members, coordinating work priorities, and supporting safe, efficient facility operations. Certified Pool Operator with a strong record of reliability, problem solving, and team leadership at Hyatt.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Maintenance Technician
Hyatt
Hana, HI
02.2024 - Current
- Perform preventative and corrective maintenance across hotel facility systems, including HVAC, electrical, plumbing, pool equipment, mechanical systems, fixtures, and guest room equipment.
- Troubleshoot equipment and system failures and determine appropriate repair, replacement, or escalation procedures.
- Frequently entrusted with added leadership responsibility and department support when supervisory coverage is needed.
- Train and support newer engineering technicians on maintenance procedures, equipment operation, safety protocols, and department expectations.
- Assist with prioritizing maintenance needs and coordinating work with engineering team members to keep hotel operations running smoothly.
- Complete equipment installations, repairs, inspections, and preventive maintenance.
- Maintain safe work practices and identify potential equipment, facility, and operational hazards before they become larger problems.
- Work collaboratively with hotel departments to resolve facility issues while minimizing interruption to guest operations.
Landscaping Crew Leader
Mani Brothers
Hana, Hawaii
08.2022 - 02.2024
- Led daily field operations and coordinated crew members completing landscaping and property maintenance projects.
- Trained new employees in safe equipment operation, job procedures, and company expectations.
- Assigned and coordinated work to meet project schedules and quality standards.
- Inspected tools and equipment and addressed maintenance or safety concerns.
- Operated commercial landscaping equipment and supported large scale property projects.
Delivery Driver
Royal Crest
Hana, Hawaii
01.2015 - 12.2021
- Maintained a seven-year record of dependable service while managing an independent delivery route and customer accounts.
- Evaluated routes for efficiency and cost savings opportunities.
- Trained new drivers in company procedures, safe driving practices, customer service, and route operations.
- Handled emergency vehicle issues and minor repairs to maintain safe and dependable operations.
- Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Education
GED -
Bear Creek High School
Lakewood, CO05-2008
Skills
- HVAC troubleshooting
- Electrical repairs
- Preventive maintenance
- Equipment maintenance
- Machinery installation
- Facility management
- Water system maintenance
- Safety compliance
- Hazardous material management
- Aquatic facility management
Certification
- Certified Pool Operator
Timeline
Maintenance Technician
Hyatt
02.2024 - Current
Landscaping Crew Leader
Mani Brothers
08.2022 - 02.2024
Delivery Driver
Royal Crest
01.2015 - 12.2021
GED -
Bear Creek High School