Chaz Vander Horst
Administrative Operations Coordinator
Albion,MI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Operations Manager
University Of Michigan
Ann Arbor, MI
05.2023 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Assistant General Manager
McCaffery’s Bar
Lincoln Park, MI
01.2022 - 07.2023
- Balanced competing priorities and demands
- Bank Deposits
- Created and distributed marketing materials
- Event Coordinator
- Facility Management, maintenance of office supplies, purchase/organization of shared supplies
- Head of Hiring, disciplinary action, and terminations
- Oversaw staff of 15
Administrative Assistant & Supervisor
The University of Michigan, Kellogg Eye Center
Ann Arbor, MI
06.2022 - 04.2023
- Additional Roles/Duties: KEC Culture Committee Lead, KEC DEI Lead & Board Member, KEC QGENDA Implementor, Faculty Call Schedule & Pager Coordinator, Interim Administrative Supervisor
- Administrative support for 100 faculty/ staff members
- Coordinate travel arrangements, including air and ground travel, and hotel reservations alongside creating detailed Itineraries and trip packets
- Facility Management, maintenance of office supplies, purchase/organization of shared supplies
- Institute educational, professional, and communicative avenues for employees
- Liaison with key internal and external professionals on behalf of faculty members
- Meeting and event coordination, including conducting polls for availability,reserving meeting rooms, arranging for catering and equipment needs,preparing and distributing agendas and meeting materials, taking minutes/notes, and coordinating action items.
- Proficient in UM Systems, Google Suite, and Microsoft 365 products.
- Understands finance and procurement policies and regulations
- Understands employment, HR, and Department policies and regulations
Public Relations Supervising Intern
Monroe County Opportunity Program
Monroe, MI
01.2022 - 06.2022
- Established and Maintained relationships with consumers, community, employee, and public interest groups
- Took charge of Public Relations, communications, and community outreach
- Execution of financial, HR, and company policies
- Policy, Disciplines, Membership Retention, Recruitment, Education
- Programming, Finances, Equity Reviews
President
Delta Tau Delta
Ypsilanti, MI
01.2021 - 01.2022
- Approver for all Business matters (i.e. Policy, Finances, memberships, Education, Programming, Outreach)
- Active Recruitment and Retention Strategy
- Coordinator for officer duties and execution
- Coordinator for business events, conferences, programming, PR
- Delegation of cabinet duties
- Delegate for section duties
- Effectively communicating between all members of business to National Office, Regional Office, District Office, Local Office, University
- Office, and Internal and External operating parties
- Engaged organizations in Volunteer and Philanthropic work
- Facilitated weekly meetings, agendas, and old and new orders of business
- Liaison for organization to internal, campus, external, and local communities
- Managed individual positions and assisted in completion of their goals
- Managed organization with over 50 members
- Overseen daily Business and Tasks of Fraternity
- Submitter of annual reports
Assistant General Manager
President Tuxedo
Ann Arbor, MI
04.2018 - 01.2022
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Student Executive Administrative Assistant
Enrollment Management of EMU
Ypsilanti, MI
01.2020 - 04.2020
- Assisted admissions office in processing university admissions documentation
- Communicated and planned on behalf of chairman
- Facilitated meetings for president and vice president of enrollment
- Maintained and managed private student information in online and physical files
- Organized and ran events including educational programming, conferences, catering, etc.
- Organized communication pathways for Tenured Faculty, Faculty, Staff, and Students
Education
Master of Arts - Higher Education
The University of Michigan
Ann Arbor, MI 08.2023 - Current
Bachelor of Arts - Communication and Interdisciplinary Leadership
Eastern Michigan University
Ypsilanti, MI 09.2018 - 04.2022
Skills
Management information systems
Accomplishments
- Earned the “Jim Terry Memorial” Award in 2018 for academia.
- Earned the “Emerald Scholarship” Award in 2018 for academia.
- Earned the “Most Improved Initiate” Award in 2019 for exceptional contributions to Delta Tau Delta Fraternity.
- Earned the “Leader of the Year” Award in 2021 for Organizational Leadership.
- Earned the “Brother of the Year” Award in 2021 for exceptional guidance.
- Earned the “Philanthropic Figure of the Year” Award in 2021 for the most funds raised for the Juvenile Diabetes Research Foundation (JDRF).
- Earned the “Employee of the Month” Award in 2022 for teamwork and persistence.
Affiliations
- Advisor: Pierpont Commons Board of Representatives
- Alumni: Sigma Alpha Lambda, Eastern Michigan University
- Alumni: Delta Tau Delta
- Alumni: Eastern Michigan University
- Chapter Advisor: Delta Tau Delta, Theta Xi Chapter
- Faculty and Staff: University of Michigan, Unions-Administration
- Faculty and Staff: University of Michigan, DSA University Unions
- Former Mentor: University of Michigan's Blavin Scholar's Program
- Former Mentor: University of Michigan's Transfer Connections Program
- Member: Advanced DEI Network, University of Michigan's Voices of the Staff
- Student: Rackham Graduate School, University of Michigan
- Student: Higher Education MA, Marsal Family School of Education, University of Michigan
Timeline
Master of Arts - Higher Education
The University of Michigan
08.2023 - Current
Administrative Operations Manager
University Of Michigan
05.2023 - Current
Administrative Assistant & Supervisor
The University of Michigan, Kellogg Eye Center
06.2022 - 04.2023
Assistant General Manager
McCaffery’s Bar
01.2022 - 07.2023
Public Relations Supervising Intern
Monroe County Opportunity Program
01.2022 - 06.2022
President
Delta Tau Delta
01.2021 - 01.2022
Student Executive Administrative Assistant
Enrollment Management of EMU
01.2020 - 04.2020
Bachelor of Arts - Communication and Interdisciplinary Leadership
Eastern Michigan University
09.2018 - 04.2022
Assistant General Manager
President Tuxedo
04.2018 - 01.2022