Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Additional Information
Generic

Chaz Williams

Lake Ozark,USA

Summary

Dynamic and creative mentor with nine years of proven communication excellence, consistently demonstrating effective teamwork, problem-solving, and leadership skills. Thrives under pressure and embraces challenges while showcasing dedication, persistence, and a commitment to excellence. Successfully advanced through multiple promotions in customer service, sales representation, and motivational mentoring, fostering strong relationships with coworkers and clients. A reliable team leader in account management settings, achieving significant success through classroom training and cultivating lasting customer relations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Contractor

Utterback Construction
Lake Ozark, MO
03.2022 - Current
  • Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets
  • Oversaw the procurement of materials, equipment, and labor necessary for construction projects
  • Implemented quality control measures to ensure compliance with building codes, regulations, and safety standards
  • Led a team of 6-8 construction workers in the successful completion of multiple projects simultaneously
  • Coordinated with clients to understand their specific requirements and provided regular updates on project progress
  • Resolved any issues or conflicts that arose during construction by implementing effective problem-solving strategies
  • Conducted regular site inspections to monitor work progress, identify potential risks or delays, and implement corrective actions as needed
  • Managed project budgets by tracking expenses, reviewing invoices, and negotiating contracts with suppliers/vendors
  • Implemented cost-saving initiatives such as sourcing alternative materials or optimizing resource allocation without compromising quality standards
  • Successfully completed a high-profile commercial construction project within budget constraints while meeting aggressive deadlines
  • Served as the primary point of contact for client communications, addressing concerns and ensuring customer satisfaction

Insurance Broker

Hale Financial and Insurance
Tucson, AZ
11.2016 - Current
  • Clearly and accurately identify client's needs
  • Submit applications
  • Financial inquiries
  • Maintain records
  • Building and maintaining relationship with clients
  • Maintain highest level of customer appreciation and service

Senior Relief Assistant/Private Banker Spencer Guilford

Partner Credit Union
Arvada, CO
05.2014 - 10.2016
  • Present business account options to potential clients
  • Opening/closing business accounts
  • Assisted companies in opening different LLCs
  • Maintained 10-15 small business in portfolio at any given time
  • Tracked small business’s finances and assisted with merchant services
  • Relief branch manager
  • Supervisor accountability to staff and supervisors
  • Responsible for directing staff to maximize resources to achieve service and sales goals
  • Open/close various branches in Arvada Aurora and Denver
  • All previous responsibilities related to personal banking and business advocacy

Relief Assistant Manager/Private Banker

Partner Credit Union
Arvada, CO
05.2014 - 10.2016
  • Present business account options to potential clients
  • Opening/closing business accounts
  • Assisted companies in opening different LLCs
  • Maintained 10-15 small business in portfolio at any given time
  • Tracked small business’s finances and assisted with merchant services
  • Relief branch manager
  • Supervisor accountability to staff and supervisors
  • Responsible for directing staff to maximize resources to achieve service and sales goals
  • Open/close various branches in Arvada Aurora and Denver
  • All previous responsibilities related to personal banking and business advocacy

Personal Banker/Business Advocate Dominick Safonya

Wells Fargo Bank NA
Broomfield, CO
11.2011 - 05.2014
  • Meet and exceed individual sales goals by effectively profiling customers
  • Cross selling additional products to benefit clients and assist them in achieving financial success
  • All banking aspects for individuals and small business
  • Advise customers and businesses on ways to make and save money
  • Exceed daily, monthly, and quarterly sales quotas
  • Promote customer loyalty by maintaining good customer relations
  • Recognize all acts required to perform at the highest level
  • Assure compliance with audit and operational regulations and guidelines

Warehouse Manager

Industrial Resource
Denver, CO
02.2008 - 08.2011
  • Assisted will-call customers
  • Assisted customers both on phone and in person
  • Data entry and order entry
  • Managed a crew and assigned daily tasks
  • Assisted with outside sales

Education

Associate of Science - Speech and Communication, Sociology, Finance, and Business

Front Range Community College
05-2008

High school diploma - undefined

Standley lake High School
Westminster, CO
05-2006

Skills

    Core Skills

  • Project Coordination
  • Budget Management
  • Process Improvement
  • Quality Control
  • Research & Analytics
  • Sales & Marketing

  • Consultative Selling
  • Prospecting & Lead Generation
  • Account Management
  • Sales Presentations & Deal Closing
  • Customer Retention
  • Marketing Analytics
  • Customer & Client Relations

  • Customer Service & Support
  • Client Relationship Management
  • Conflict & Complaint Resolution
  • Active Listening & Communication
  • Leadership & Operations

  • Leadership & Team Development
  • Hiring & Training
  • Performance Evaluation
  • Staff Management
  • Technical & Industry Skills

  • CRM Systems
  • Microsoft Excel & Google Workspace
  • Blueprint Reading
  • OSHA & Workplace Safety Compliance
  • Construction Estimating

Accomplishments

    Project & Operations Accomplishments

  • Completed multiple residential and commercial construction projects on time and within budget, managing timelines, subcontractors, and materials.
  • Oversaw projects valued from hundreds to thousands of dollars, ensuring quality standards and client satisfaction from start to finish.
  • Reduced project delays by improving scheduling and coordination, increasing on-time completion rates.
  • Managed simultaneous job sites, maintaining efficiency and consistent progress across all projects.
  • Cost & Budget Management

  • Cut project costs by 25% through strategic vendor negotiations and material sourcing.
  • Developed and managed detailed project budgets, consistently preventing cost overruns.
  • Identified cost-saving opportunities without compromising quality or safety.
  • Safety & Compliance

  • Maintained 100% compliance with OSHA and local safety regulations across all job sites.
  • Implemented safety protocols that resulted in zero workplace incidents.
  • Conducted routine site inspections to ensure adherence to safety and quality standards.
  • Leadership & Team Management

  • Led and supervised teams of 6-12 man crews of subcontractors and laborers, ensuring productivity and accountability.
  • Recruited, trained, and developed staff, improving team performance and retention.
  • Resolved on-site conflicts efficiently, maintaining workflow and team morale.
  • Client & Relationship Management

  • Built strong client relationships, leading to repeat business and referrals.
  • Maintained clear communication with clients, builders, and vendors throughout project lifecycles.
  • Successfully handled client concerns and change orders while maintaining project timelines.
  • Sales & Business Growth

  • Secured new contracts through networking and referrals, increasing business revenue.
  • Prepared competitive bids and estimates that improved win rate on projects.
  • Quality & Efficiency

  • Ensured all work met or exceeded building codes and client expectations.
  • Improved workflow efficiency by streamlining processes and subcontractor coordination.
  • Delivered high-quality finishes that enhanced overall project value and client satisfaction.

Certification

  • Driver's License
  • Life & Health Insurance License
  • Insurance Producer License
  • USA Youth Coaching Certification

Languages

English

Timeline

Contractor

Utterback Construction
03.2022 - Current

Insurance Broker

Hale Financial and Insurance
11.2016 - Current

Senior Relief Assistant/Private Banker Spencer Guilford

Partner Credit Union
05.2014 - 10.2016

Relief Assistant Manager/Private Banker

Partner Credit Union
05.2014 - 10.2016

Personal Banker/Business Advocate Dominick Safonya

Wells Fargo Bank NA
11.2011 - 05.2014

Warehouse Manager

Industrial Resource
02.2008 - 08.2011

High school diploma - undefined

Standley lake High School

Associate of Science - Speech and Communication, Sociology, Finance, and Business

Front Range Community College

Additional Information

Authorized to work in the US for any employer
Chaz Williams