Chazidy Hayes
Rosenberg,TX
Summary
Driven Logistics Coordinator with a proven track record at C.B.C Transport, enhancing operational efficiency and customer satisfaction. Excelled in shipment tracking and resolving financial discrepancies, demonstrating advanced problem-solving and QuickBooks proficiency. Skilled in fostering professional relationships and managing employee performance, significantly contributing to company success.
Overview
16
16
years of professional experience
Work History
Logistics Coordinator
C.B.C Transport
02.2008 - Current
- Tracked loads and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Bus Driver
LCISD Transportation
11.2017 - 02.2019
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Direct Support Professional
R.S.S.L.C
12.2009 - 04.2014
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
No Degree -
W.C.J.C
Richmond, TXSkills
- Problem-Solving
- Shipment Tracking
- Advanced problem solving
- Telephone Etiquette
- Employee Management
- Safety processes and procedures
- QuickBooks proficiency
- Invoice Processing
Timeline
Bus Driver
LCISD Transportation
11.2017 - 02.2019
Direct Support Professional
R.S.S.L.C
12.2009 - 04.2014
Logistics Coordinator
C.B.C Transport
02.2008 - Current
No Degree -
W.C.J.C
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