Chaztity Burns

Fort Worth,TX

Summary

Dynamic leader with a proven track record at Target, enhancing team productivity and cohesion through effective coaching, mentoring, and conflict resolution. Excelled in fostering an inclusive environment, significantly improving customer satisfaction. Skilled in performance improvement and relationship building, adept at both cash handling and providing constructive feedback, driving team success and professional growth.

Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.

Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.

Overview

years of professional experience

Work History

Care Assistant

MDCPS

02.2013 - Current

Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.

Service and Engagement Team Leader

Target

09.2018 - 12.2024

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.

Education

High School Diploma -

O.D. Wyatt , Fort Worth, TX

05-2012

Skills

Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
Staff training
Coaching and mentoring

Performance improvement
Goal setting
Conflict resolution
Relationship building
Cash handling
Complaint resolution
Giving constructive feedback

Timeline

Service and Engagement Team Leader - Target

09.2018 - 12.2024

Care Assistant - MDCPS

02.2013 - Current

O.D. Wyatt - High School Diploma,