Summary
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Overview
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CheikhM Bengue

CheikhM Bengue

Washington,DC

Summary

Accomplished engineer proffering extensive cloud monitoring, deployment, and troubleshooting skills. Defined, built, and maintained infrastructure using vendor-neutral and platform-specific tools. An organized and focused person with extraordinary leadership acumen.

Work History

Cloud Infrastructure Engineer

NAVA, BPC
05.2020 - Current
  • Maintained up-to-date documentation of AWS infrastructure, enabling efficient troubleshooting and seamless collaboration among team members.
  • Optimized application performance by utilizing appropriate AWS services such as Elastic Load Balancing, Auto Scaling Groups, and Amazon RDS instances.
  • Designed custom CloudFormation templates for automating deployment of complex network architectures on AWS platform, simplifying management tasks for team.
  • Utilized monitoring tools such as Amazon CloudWatch and third-party applications to collect metrics from different sources across entire infrastructure stack that assisted in making informed decisions.
  • Supported team members in troubleshooting technical issues related to AWS infrastructure, fostering culture of continuous learning and improvement.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Implemented multi-factor authentication systems for improved user access management in cloud.
  • Managed user accounts, groups, and organizational units (OUs) using best practices for security and efficiency.
  • Designed and implemented EC2-based solutions for clients across various industries, including provisioning and configuring EC2 instances, managing AMIs, and configuring security groups and networking settings.
  • Designed and implemented IAM policies and roles to manage user access and permissions across multiple AWS accounts and services.
  • Implemented CI/CD pipelines using Jenkins for automated application build, test, and deployment.
  • Designed and implemented scalable and secure Amazon S3 architectures for various clients, including bucket creation, versioning, encryption, and access control policies.
  • Participated in on-call rotations and incident response activities to ensure 24/7 coverage and timely resolution of critical issues.

Solutions Engineer

Pearson Vue
12.2017 - 01.2020
  • Provided support to end users on various issues including, but not limited to, software, hardware, peripherals, and network connectivity.
  • Provisioned AWS IAM and services: EC2, VPC, RDS etc.…
  • Assisted with various platform issues that scholars across US and internationally face daily.
  • Provide escalation point to broken course links to Software development for quick investigation and hotfix.
  • Work closely with SecOps, implementing security tools, AWS inspector, and GuardDuty.
  • Set up Vulnerability management software (Tenable) for company.
    Install third-party software based on need.
  • Manage educational PaaS called (Connexus V2 and other PCX) Pearson Vue products.
  • Use Salesforce to document changes and students' records or call logs.
  • Manage user and computer accounts in Active Directory (AD), Office 365, and Exchange
  • Provide and resolve technology issues relating, but not limited to (Azure Active Directory, Microsoft O365 Office Suite, Windows Desktop operating systems, macOS)
  • Utilize ADManager Tools for user account management and permission.
  • Process phone calls for support, logged incident tickets, and implemented workarounds to restore service promptly.
  • Provide remote Network troubleshooting and other technical issues.
  • Install approved Microsoft Office applications or specialized computer monitoring software for content filtering.
  • Install approved school applications for staff and students under Section 504 compliance.

System Engineer

Computer Herlpers, Inc
11.2015 - 11.2017
  • Implemented ticketing system to track and solve technical problems in timely matter
  • Installed network hardware components, cable termination, Racks, managed &unmanaged switches
  • Troubleshoot critical networking topologies issue
  • Managed VPN profile and permission access
  • Performed IT inventory and management
  • Configured Network shared resources and set permissions
  • Maintained network operation, monitored network baseline, and servers
  • Configured and set up mail servers with client domain
  • Hosted over 1000 user`s email accounts and backups
  • Managed client SSL certification and DNS domains
  • Implemented and Supported PaaS, SaaS cloud solution
  • Performed periodical auditing on client servers and systems
  • Configured and set up workstations on domain server
  • Supported client applications and systems remotely and on-site
  • Administered antivirus, Microsoft products, and licensing
  • Perform system backups, imaging, and data cloning
  • Manage client applications, SSL certification, and domains

Education

Bachelor of Science - Information Technology

Western Governors University
Utah, UT
05.2021

Associate of Applied Science - Construction Engineering

University of The District of Columbia
Washington, DC
05.2018

Associate of Applied Science - Computer Science

University of Academy
Mauritania
06.2010

Skills

  • AWS Government & Azure Administration
  • Cloud Security (IAM, Security roles, Permissions, CloudTrail, Cloud Watch)
  • AWS automation via the CLI, Terraform, IaC
  • Active Directory, Azure Management, and Windows Server
  • DevOps tools: Jfrog, Jenkins CI/CD, SonarQube administration
  • Linux RHEL/Ubuntu/Amazon
  • TCP/IP4 and IP6, DHCP, HTTP, SFTP, SSH, RDP
  • Design
  • Agile project management
  • Cross-Platform Knowledge
  • Decision-Making
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Organizational Skills

Certification

AWS / Certified Solutions Architect Associate, Microsoft Azure / Certified Azure Fundamentals, CompTIA / Certified A+, Cloud +, Security+, Network+, ITIL 4 Foundation, IBM Security Engineer, Linux Essential

Languages

French
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Cloud Infrastructure Engineer

NAVA, BPC
05.2020 - Current

Solutions Engineer

Pearson Vue
12.2017 - 01.2020

System Engineer

Computer Herlpers, Inc
11.2015 - 11.2017

Bachelor of Science - Information Technology

Western Governors University

Associate of Applied Science - Construction Engineering

University of The District of Columbia

Associate of Applied Science - Computer Science

University of Academy

Overview

8
8
years of professional experience
6
6
Certificate
CheikhM Bengue