Summary
Overview
Work History
Education
Skills
Certification
A.I.
Tools
Software
Timeline
Generic
CHÉ KEENS-DOUGLAS

CHÉ KEENS-DOUGLAS

Project Manager
Glenn Dale,MD

Summary

A Multi-Disciplined Project Specialist, respected for 10 years of directing diverse, complex business and government operations to ensure achievement of vision through strategic planning, and collaborative design. Exceeded performance and project goals powered by inspired people and happy customers. An out-of-the-box thinker committed to optimizing operations via cross-functional collaboration, people engagement, storytelling. Exceptional tenure from boardroom to the field resulting in deep experience in project delivery and relationship management.

Overview

18
18
years of professional experience
1
1
Certification
2
2
Languages

Work History

State Project Supervisor

Deloitte
Baltimore, MD
11.2021 - Current
  • Implemented continuous improvement mindset to optimize processes, drive efficiency, and deliver exceptional results on all projects.
  • Supervised work of 12 team members, offering constructive feedback regarding work performance.
  • Evaluated project risks and developed contingency plans for timely resolution of issues.

PROJECT CONSULTANT

Fibonacci Works GDA
10.2018 - 9 2021
  • Promoted project proposals and successfully secured contracts for 4 large scale infrastructure projects a100% success rate.
  • Collaborated with investors and stakeholders to research, develop, and present proposals for Government, national healthcare system, FIFA, and other private sector interests. Produced feasibility studies and proposals
  • Managed Projects - Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing impact on project timelines.

GENERAL MANAGER

Grenada Investment Development Corporation
, Caribbean
08.2015 - 11.2018
  • Managed $150M portfolio, including daily operation of 3 business parks, 35 direct reports, and 2,500 residents, while serving as country advisor on business development and marketing collaboration
  • Created PMO. Directed project development taskforce
  • Reviewed, analyzed and approved all national projects for 9 industries and related products.
  • Championed taskforce handling complete rebranding of promotional agency, developed strategy, content, campaigns, website, publications and events.
  • Global competitive developmental award winner UAE 2018
  • Created new legal entity, organizational change restructure, HRIS, branded identity, and improved customer satisfaction experience.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

EMPLOYMENT & RECRUITMENT MANAGER

Caesars Entertainment, Inc.
01.2014 - 01.2015
  • Managed critical labor development project and promoted, marketed and recruited employment opportunities that engaged City of Baltimore
  • Launched and supported operations n new market by handling recruiting, employment, and training, executing corporate HR design and operational framework per launch and budget plans
  • Managed team of 25 HR employees and recruited over 4000 employees for launch of property.

MARKETING AND TRAINING MANAGER

Verizon Information Services
01.2006 - 05.2012
  • Pivotal involvement in developing strategic business plans aimed at corporate and brand objectives, including targets for volume, revenue, and market share
  • Responsibilities included analysis, forecasting, and collaboration with stakeholders for alignment with business goals
  • Additionally, contributed to shaping overall brand strategy through initiatives like turnaround plans and process enhancements, fostering innovation and driving market differentiation
  • Executed short-term volume-driving activities to meet annual brand objectives, financial targets, and share goals
  • This involved implementing tactical campaigns to maximize brand performance within specified timeframes
  • Fostered collaboration across teams to identify and capitalize on promotional opportunities, developing forward-looking promotional calendar
  • Conducted comprehensive training sessions for sales teams and new managers to empower them with necessary knowledge and skills for brand success
  • Collaborated closely with internal Product teams to implement brand initiatives aligned with strategic objectives, driving sustained brand growth through innovation and market responsiveness.
  • Managed new employee orientation training process for more than 250 employees each year

Education

Bachelor's degree in Communication and Business -

Howard University
Washington, DC

Skills

Effective Communication and Presentation

Certification

Project Management Professional, Project Management Institute, 2021

A.I.

Leading teams using an advanced understanding of computer science and artificial intelligence.

ChatGPT4/CoPilot/ Gemini/Jasper/ Copy.ai /DALL-E2 /Midjourney/ Artbreeder/ VeEED AI Image Generator /Night Cafe/Dorik /Aspire/Synthesia / VEED / Filmora Wondershare/Lumen5/ ChatGPT4 / Jasper/Copy.ai / DALL-E 2 / Midjourney/VEED AI Image Generator / NightCafe / Dorik

Tools

Hubspot, Influencer Campaigns- Aspire/Mavrck, Google Analytics. MS Office

Software

Microsoft Office

Mondaycom

Asana

Trello

Notion

SalesForcecom

Microsoft Visio

Microsoft Project

Hubspot

Google Analytics

Influencer Campaigns- Aspire/Mavrck

Timeline

State Project Supervisor

Deloitte
11.2021 - Current

PROJECT CONSULTANT

Fibonacci Works GDA
10.2018 - 9 2021

GENERAL MANAGER

Grenada Investment Development Corporation
08.2015 - 11.2018

EMPLOYMENT & RECRUITMENT MANAGER

Caesars Entertainment, Inc.
01.2014 - 01.2015

MARKETING AND TRAINING MANAGER

Verizon Information Services
01.2006 - 05.2012

Bachelor's degree in Communication and Business -

Howard University

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CHÉ KEENS-DOUGLASProject Manager