Facilities professional with over 5 years of customer service experience in fast paced environments working both independently and in team settings.
Overview
7
7
years of professional experience
Work History
Assistant Facilities Manager
JLL @ Block
01.2024 - Current
Led facility management staff and facility operations for Oakland, San Francisco, Portland, Seattle, Scottsdale and Salt Lake City (remote and on-site for Bay Area).
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Supervised staff in day-to-day activities.
Evaluated facility operations and personnel for safety and health regulations compliance.
Assisted with invoicing and ensuring payments were uploaded in a timely manner.
Facilities Coordinator
JLL @ Google
06.2023 - 01.2024
Manage ongoing work requests and ticket queue for one of the largest zones on the portfolio
Prepare and analyze daily ticket and metrics reports
Support with accruals, variances, budget forecasting, aging and open PO's
Assist SSM and ASSM with scoping, managing and reporting on numerous concurrent projects with a variety of vendors
Assist SSM with gathering proposals, issuing purchase orders and following up on open orders
Integral member of the sound dampening team at Google, conducting sound audits that optimize acoustic environments and generate an annual savings of $500,000.
Facilities Coordinator
Cushman & Wakefield @ Google
09.2021 - 06.2023
Manage ongoing work requests and ticket queue for one of the largest zones on the portfolio
Prepare and analyze daily ticket and metrics reports
Support with accruals, variances, budget forecasting, aging and open PO's
Assist SSM and ASSM with scoping, managing and reporting on numerous concurrent projects with a variety of vendors
Assist SSM with gathering proposals, issuing purchase orders and following up on open orders
Integral member of the sound dampening team at Google, conducting sound audits that optimize acoustic environments and generate an annual savings of $500,000.
Workplace Experience Ambassador
Cushman & Wakefield @ Google
09.2019 - 09.2021
Provided WEA support to one of the largest zones on the portfolio at two different campuses and during RTO initiatives
Performed daily building audits and submitted tickets/inspection reports as needed
Addressed minor repairs and related maintenance needs
Provided moving and event setup support
Stretched to support the team's FC with ticket management.
Bar Manager
Hungry I
01.2018 - 09.2019
Provided supervisory support for team of bartenders
Addressed patron concerns and provided de-escalation support
Performed routine cleaning and audits to maintain safe, sanitary, and comfortable environment for patrons.
Skills
Proficient in Microsoft Office Suite
Google Workspace (G-Suites, Drive, Calendar, Meet, Gmail, Chat, Chrome, Forms)
Adobe Acrobat software
Yardi
SharePoint
OneDrive
Smartsheet
General Accounting Process for Purchase Orders (PR, PO, Receipts & IR) and most administrative tools/technologies