CHE' SHAYDAK
Grosse Pointe Shores,MI
Summary
Achieve and Supercede Operational Consistency with a High level of honor. Proactive approach to be the leader in sales and service. Set high standards by understanding merchandising, logistics and cost control in order to move items in to the hands of consumers. Provide employee training with a high level of enthusiasm and emotion. Encourage and deliver ordering protocols to optimize store stock to build sales figures.
Overview
15
15
years of professional experience
Work History
General Manager
Porsche Detroit North
03.2023 - 10.2024
- Built team from ground zero. Help empower employees and manage all aspects of sales, service and parts departments. Mapped and install CDK DMS, XTime, Darwin Menu and transition Eleads CRM to Dealersocket CRM. Consistently hit all KPI’s with OEM and more than tripled sales in New and used. Store was at 137% of its set objective, shop efficiency went from 40% to 77% and parts tripled in sales.
- budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Assistant General Manager
Suburban Collection/Imports of Farmington Hills
06.2015 - 03.2023
- Company Overview: Porsche, Audi, VW, Mazda, Nissan, Infiniti
- Manage 6 Franchises and Pre-owned departments
- Help Manage all aspects of sales, service and parts departments
- Motivated, trained, and disciplined employees to maximize performance.
- Desk Deals, Track Gross Logs, Forecast and RDR cars
- Review dealer sales and inventory to ensure maximum balance of inventory
- Enhance client experiences and maintain approvable CSI
- Went from 1 million net to 6 million net
- Porsche, Audi, VW, Mazda, Nissan, Infiniti
- General Sales Manager- I was GSM from 6/1/15 and then promoted to AGM
Sales Manager
Suburban Collection/Nissan of Troy
01.2013 - 01.2015
- Improved Sales Effectiveness and CSI to number 1 ranking in area
- Maximized Sales growth profit to almost One Million dollars
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Manager
Suburban Collection/Mazda of Troy
01.2011 - 01.2013
- Improved Sales Effectiveness and CSI to number 1 ranking
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Financial Services Manager
Suburban Collection/Imports of Troy
01.2010 - 01.2011
- Checked submitted financial documentation for accuracy and integrity against internal and regulatory standards.
- Developed strong relationships with clients, leading to increased referrals and business growth.
- Coordinated efficient department operations by effectively supervising employees, delegating assignments and personally handling routine and advanced problems.
Education
OEM CERTIFIED -
PORSCHE, AUDI, VW, MAZDA, NISSAN
ASSOCIATES - WELDING
NORTH IDAHO COLLEGE
Coeur D'Alene, ID05-1997
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Training and Development
- Relationship Building
- CDK
- Roadster
- Reynolds/ERA Ignite
- V-Auto
- Xtime
- Dealer Track
- Route One
- Microsoft Outlook
- Dealer Socket
Communication Skills
Apply proactive approach with team members and dealership personnel to align needs with solutions. Team player with a sound work ethic that readily adapts to change and new challenges. Ability to prioritize and successfully manage simultaneous projects. Leverage technical and business knowledge. Manage performance, drive results by using sound judgement.
Timeline
General Manager
Porsche Detroit North
03.2023 - 10.2024
Assistant General Manager
Suburban Collection/Imports of Farmington Hills
06.2015 - 03.2023
Sales Manager
Suburban Collection/Nissan of Troy
01.2013 - 01.2015
Sales Manager
Suburban Collection/Mazda of Troy
01.2011 - 01.2013
Financial Services Manager
Suburban Collection/Imports of Troy
01.2010 - 01.2011
OEM CERTIFIED -
PORSCHE, AUDI, VW, MAZDA, NISSAN
ASSOCIATES - WELDING
NORTH IDAHO COLLEGE
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