CHEAAH-AMY FRANCISQUE
Ocoee,FL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Facilitator
ChenMed
Orlando, Florida
03.2024 - Current
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Collaborated with clinical and administrative staff to meet patient needs.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Performed administrative duties, such as scheduling appointments, or maintaining patient files.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Attended conferences, workshops, seminars related to healthcare advocacy or patient rights.
Administrative & HR Assistant
Doctors of the World Canada
02.2023 - 05.2023
- Filed paperwork, entered data, and maintained accurate records
- Directed phone calls and ensured effective communication within the organization
- Coordinated schedules and events for company executives and staff
- Assisted with travel arrangements and bookings
- Managed office equipment and replenished office supplies
- Provided administrative support to HR executives, including maintaining personnel records and documentation
- Updated HR databases with employee information, such as new hires, terminations, leaves, and vacations
- Assisted in recruitment processes and answered general HR queries
Project Assistant
Bureau de Nutrition et Développement (BND)
10.2021 - 10.2022
- Handled incoming and outgoing office correspondence, ensuring timely delivery of reports to beneficiary schools
- Conducted visits to beneficiary schools to optimize food distribution processes
- Organized meetings and training sessions to facilitate project implementation
- Prepared and assisted in meetings with school district inspectors and directors
- Synthesized weekly reports of field activities and analyzed timesheets and financial reports
Administrative Clerk
Bureau de Nutrition et Développement (BND)
04.2021 - 09.2021
- Conducted phone interviews for over 200 candidates and scheduled appointments
- Managed recruitment tests and coordinated HR duties
- Handled email and phone communication, forwarding messages to appropriate parties
- Interacted with customers, employees, and stakeholders to address inquiries and resolve issues
- Managed payroll based on timesheets and maintained inventory of office supplies
- Operated office machinery and maintained filing systems
- Prepared documents, typed, proofread, and edited reports
- Managed schedules, calendars, and appointments, and made travel arrangements
Procurement & Housing Intern
U.S. Embassy in Port-au-Prince, Haiti
07.2019 - 03.2020
- Prepared houses for new arrivals
- E-Filing
- Assisted meetings
- Conducted site visits
Administrative Clerk /Intern
Réseau National de Défense des Droits Humains (RNDDH)
07.2018 - 09.2018
- Managed inventory and received visitors
- Organized meetings and handled calls and emails
Education
DIPLOMA - Business Administration
Christ the King Secretarial School (CKSS)
10.2020
Skills
- Strong Organizational Abilities
- Proven Leadership Experience
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
- Strong Interpersonal Skills
- Adaptability in Dynamic Environments
- Multitasking
- Customer Engagement
- Critical Thinking and Communication
- Proficient in High-Pressure Environments
- Advanced Typing Speed
- Engaged Listening Ability
- Detail-Oriented
Certification
Human Resources Management, Online Course by Alison, October 2022
Support and Contribution to the U.S. Embassy/P.-au-P. Haiti (GSO) workshop, January 2020
Hobbies and Interests
- Ministry
- Healthcare Management
- Foreign Languages
Languages
English
Full Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Affiliations
Supporting my church's Youth Ministry.
Catering to relatives and friends.
References
References available upon request.
Timeline
Care Facilitator
ChenMed
03.2024 - Current
Administrative & HR Assistant
Doctors of the World Canada
02.2023 - 05.2023
Project Assistant
Bureau de Nutrition et Développement (BND)
10.2021 - 10.2022
Administrative Clerk
Bureau de Nutrition et Développement (BND)
04.2021 - 09.2021
Procurement & Housing Intern
U.S. Embassy in Port-au-Prince, Haiti
07.2019 - 03.2020
Administrative Clerk /Intern
Réseau National de Défense des Droits Humains (RNDDH)
07.2018 - 09.2018
DIPLOMA - Business Administration
Christ the King Secretarial School (CKSS)
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