Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheamika M Clark

Dallas,TX

Summary

Accomplished in elevating operational efficiencies and team performance, my tenure at Dallas VA Medical Center highlights my adeptness in housekeeping and exceptional customer service. Leveraging skills in chemical handling and strategic planning, I've consistently enhanced cleanliness standards and workplace morale. My proactive approach and ability to motivate staff have been pivotal in reducing complaints and improving service delivery. Housekeeping professional with Number-year background addressing guest requests and problems to maintain high satisfaction. Detail-oriented and punctual with good teamwork abilities, solid housekeeping experience and excellent interpersonal skills. Focused on exceeding performance and productivity targets.

Overview

20
20
years of professional experience

Work History

Housekeeping Aide

Dallas VA Medical Center
11.2022 - Current
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
  • Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
  • Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
  • Reduced complaints by addressing guest concerns promptly and professionally.
  • Dusted and polished surfaces to achieve attractive shine.
  • Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Prepared rooms with top-notch standards every time.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
  • Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
  • Reported equipment malfunctions or breakdowns to your supervisor .
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Operated electronic backpack vacuums and floor sweepers.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Office Manager

Total Tax and Loans
12.2012 - 10.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

Assistant Store Manager

Dots Clothing
08.2008 - 09.2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Housekeeping Aide

Dallas Market Hall
08.2004 - 08.2012
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.

Education

Law (Pre-Law)

Mountain View College
Dallas, TX

Diploma -

Justin F Kimball High School
Dallas, TX
05.1996

Skills

  • Customer Service
  • Housekeeping
  • Chemical Handling
  • Customer service-focused
  • Vacuuming and sweeping
  • Cleaning and organizing abilities
  • Carpet cleaning
  • Waste disposal
  • Cleaning techniques
  • Health and safety compliance
  • Floor scrubber machines
  • Multitasking and Prioritizing
  • Time Management
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Operations Management
  • Multitasking Abilities
  • Attention to Detail
  • Excellent Communication
  • Decision-Making

Timeline

Housekeeping Aide

Dallas VA Medical Center
11.2022 - Current

Office Manager

Total Tax and Loans
12.2012 - 10.2022

Assistant Store Manager

Dots Clothing
08.2008 - 09.2012

Housekeeping Aide

Dallas Market Hall
08.2004 - 08.2012

Law (Pre-Law)

Mountain View College

Diploma -

Justin F Kimball High School

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Cheamika M Clark