Cheasi Adams
New Orleans,LA
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved 100% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Dependable Patient Access Representative serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Access Rep position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Patient Access Representative
Children's Hospital Pediatrics
08.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
Education
High School Diploma -
Christ First Christian Academy
Houston, TX03.2021
Skills
- Outpatient Care
- Fee Collection
- Patient Information Management
- Electronic Health Records Systems
- Information Collection
- Money Handling
Timeline
Patient Access Representative
Children's Hospital Pediatrics
08.2022 - Current
High School Diploma -
Christ First Christian Academy
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