Files, records documents, perform clerical duties, maintain records, and provide security and Data More than 9 years’ successful experience in customer service and security Most Microsoft products
Overview
9
9
years of professional experience
Work History
Collections Department
Tennessee Credit Union
10.2022 - 11.2024
Monitoring accounts receivable to identify customers with past due payments.
Reaching out to customers via phone, email, or mail to remind them of outstanding balances
Working with customers to establish affordable payment arrangements to settle their debts.
Maintaining detailed records of all collection attempts
Admin Secretary
Tennessee Department of Correction
03.2021 - 09.2022
Communicating with Supervisors, Peers, or Subordinates
Answers questions to provide assistance and direction regarding policies
Provides polite and effective customer service for all individual contacts.
Organizes and coordinates meetings
Creates documents and e-mails
Performs a variety of routine clerical
Management and leadership for support staff
Office Assistant
Stockton Unified School District
11.2015 - 02.2021
Assist in assuring smooth and efficient office operations.
Serve as a receptionist, answering telephone calls and directing calls to appropriate personnel.
Take and relay messages as appropriate, enrolling student into Sp. Ed. Program.
Receive, greet and direct visitors.
Respond to inquiries and provide a variety of information to staff, students and general, public related to
Send and receive records to various district’s, reports, materials from oral or written instructions.