Stacey Mendez

• Led full-cycle recruitment for a wide range of roles across manufacturing, warehouse, industrial, construction, customer service, and design sectors—ensuring placements aligned with both client needs and candidate fit.
• Created and optimized job listings using market analysis, keyword targeting, and skill-based algorithms to increase visibility and applicant quality across Indeed, ZipRecruiter, LinkedIn, CTHires, Handshake, and CareerBuilder.
• Conducted outbound recruiting and headhunting strategies to proactively build talent pipelines and reduce time-to-fill.
• Partnered directly with clients to define roles, align job scopes, and match qualifications to both market conditions and candidate availability.
• Designed and implemented custom recruiting strategies, including same-day/next-day interview flows, tailored resume support, and deep-dive interviews focused on experience, systems knowledge, soft skills, and growth potential.
• Managed employer branding through job boards and social media, optimizing listing presentation and reach.
• Coordinated and attended job fairs, hiring events, and local outreach efforts to boost engagement and brand presence.
• Handled pre-onboarding and onboarding processes to ensure a smooth and consistent candidate experience.
• Collaborated closely with team members to share insights and maintain workflow efficiency.

Recruiting Leadership & Strategy

• Built and led the recruiting department from the ground up, creating all hiring processes, systems, and training workflows.
• Managed full-cycle recruitment across the home remodeling industry for roles including 1099 subcontractors, technicians, sales, project managers, finance, customer service, and directors.
• Created optimized job listings using keywords, skill-targeting, and market trends, driving high-quality traffic from LinkedIn, ZipRecruiter, Indeed, CareerBuilder, Handshake, and CTHires.
• Launched outbound recruiting campaigns to fill urgent and hard-to-source roles.
• Worked directly with hiring managers to align job expectations with labor market conditions and candidate availability.
• Designed comprehensive interview and evaluation flows, balancing speed with a thorough assessment of technical, interpersonal, and system skills.
• Promoted the employer brand across job boards and social platforms, improving applicant quality and visibility.
• Managed job fairs and recruitment events, coordinated preboarding and onboarding steps, and trained a Recruiting Coordinator to maintain consistent team output.
• Implemented KPIs and recruiting metrics to track and improve department efficiency.

HR Department Development & Culture Initiatives

• Created and scaled the company's first HR department, partnering with finance and legal to formalize documentation and ensure compliance.
• Championed a People & Culture program, conducting 1:1 staff meetings, leading feedback cycles, and ensuring alignment with leadership expectations.
• Managed internal events and employee engagement campaigns to support motivation and retention.
• Conducted compensation benchmarking and benefits reviews, resulting in raises, improved incentives, and revised bonus structures.
• Worked with marketing to brand onboarding materials, offer letters, and interview kits, reinforcing the company's image across candidate touch points.
• Led a retention and turnover analysis, identifying trends and updating onboarding and engagement practices for long-term hiring success.
• Built out and tracked HR performance metrics to guide ongoing strategy.

• Handled all inbound and outbound calls as the first touchpoint for homeowners interested in remodeling services.
• Scheduled in-home consultations between homeowners and reps using an efficient, scripted appointment-setting approach.
• Maintained and updated CRM systems with accurate customer and appointment data.
• Participated in home show events and marketing activations to engage with potential clients and boost visibility.
• Met weekly call volume and quality metrics while delivering strong service and lead conversion.
• Built out a product knowledge base to better inform customers and ensure sales team consistency.