Cheddy Alexander
Pearl City,HI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Anytime Fitness
05.2023 - Current
- Facilitated regular meetings with clients to discuss ongoing cases, fostering open communication channels and building trustful relationships.
- Assisted in grant writing activities that helped secure funding for program expansion opportunities.
- Collaborated with law enforcement for timely updates on case statuses, improving communication and efficiency within the advocacy program.
- Facilitated peer support groups to help clients connect with others.
- Devised and implemented community-based programs to promote mental health awareness.
- Organized community outreach events to raise awareness of available services, increasing program visibility and reach.
- Facilitated psychoeducational classes to help clients develop life skills.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Paralegal Assistant
Joseph P.H. Ahuna
01.2023 - 05.2023
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
- Created weekly, monthly, and quarterly expense reports.
- Communicated pertinent information to clients via phone, email, and mail.
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Collaborated with attorneys to develop strategies for each case.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Hotel Manager
Legoland California Resort
01.2021 - 01.2023
- Created and managed accurate occupancy forecasts and budgets.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Provided services efficiently and with high level of accuracy.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Fostered safe lodging environment with reliable and effective security services.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Realtor
Keller Williams
01.2020 - 01.2023
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Collaborated with stakeholders to complete property sales and purchases.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Compared recently sold area properties to determine competitive market prices.
Assistant Teacher
My Gym
01.2019 - 01.2020
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Delivered supplementary lessons and practice assignments.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Monitored and reported student progress and development, offering mentoring as needed.
- Researched and presented new learning tools and methods for classroom application.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Sales Associate
Busch Gardens Williamsburg
01.2017 - 01.2018
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers to build rapport and loyalty.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to effectively build rapport and lasting relationships.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Business Administration
University of California - San Diego
La Jolla, CA06.2022
High School Diploma -
Aiea High School
Aiea, HI05.2016
Skills
- Organizational Structuring
- Team Leadership
- Program Optimization
- Product Development
- Employee Motivation
- Recruitment
- Product Promotion
- Sales Coaching
- Training Management
- Customer Relations
- Financial Oversight
- Staff Management
- Business Leadership
- Client Account Management
- Customer Service
- Strategic Planning
- Sales Tracking
- P&L Management
- Direct Sales
- Employee reviews
- Human Resources
- Employee Scheduling
- Business marketing
Certification
CPR & AED Certified
Timeline
General Manager of Operations
Anytime Fitness
05.2023 - Current
Paralegal Assistant
Joseph P.H. Ahuna
01.2023 - 05.2023
Hotel Manager
Legoland California Resort
01.2021 - 01.2023
Realtor
Keller Williams
01.2020 - 01.2023
Assistant Teacher
My Gym
01.2019 - 01.2020
Sales Associate
Busch Gardens Williamsburg
01.2017 - 01.2018
Associate of Science - Business Administration
University of California - San Diego
High School Diploma -
Aiea High School
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