Cheerol Linton
Owings Mills,MD
Summary
Highly motivated and results-driven professional with a strong background in Office Administration. Proven ability to develop innovative solutions, orally communicate information, and complete challenging tasks to achieve organizational goals. My various skills are listed below. Dedicated to continuous improvement, fostering collaboration, and delivering value to stakeholders.
Overview
6
6
years of professional experience
Work History
Service Representative II
PDP Group, Inc.
Hunt Valley, MD
09.2024 - 01.2025
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Processed and reviewed title documents for accuracy, completeness, and compliance with legal requirements
- Maintained organized files and documentation related to each transaction for easy retrieval and reference
- Verified all necessary documents are properly executed by relevant parties before finalizing the title transfer process
- Demonstrated strong attention to detail when reviewing complex legal documents
- Utilized specialized software systems (e.g., AS400) for data entry, document management, and generation of reports
- Maintained a high level of confidentiality when handling sensitive client information
- Managed a high volume of transactions simultaneously while maintaining attention to detail
- Collaborated with team members to streamline processes and improve efficiency
Office Administrator
Anderson and Co.
Owings Mills, MD
12.2023 - 09.2024
- Implemented efficient filing systems using SharePoint, ShareFile, and Wrike to improve document organization and retrieval
- Managed calendars and scheduled meetings to optimize time management through Microsoft Outlook
- Directed inquiries to appropriate personnel and handled incoming calls, emails, and mail
- Maintained confidentiality of sensitive information while performing administrative tasks
- Updated databases to ensure accurate record-keeping of important information
- Prepared meeting agendas, materials, and took minutes during meetings
- Prepared Documents and Converted to PDF as needed (Adobe)
Legal Assistant/Paralegal
Law Office of Biodun Bakare
Glen Burnie, MD
07.2023 - 12.2023
- Conducted daily immigration status checks and documented information in Excel sheet
- Collected, read, and filed mail
- Answered phones, took messages, and delivered messages when needed
- Managed office and files efficiently
- Drafted briefs as required
- Scanned files into the system and organized them in folders
- Assisted with legal research and document preparation
Vehicle Processor
DMAC Security
Baltimore, MD
01.2022 - 07.2023
- Ensure accurate documentation by verifying required information on paperwork (BOL - Bill of Lading)
- Maintain communication with drivers by checking email and printing necessary BOLs
- Monitor vehicle discrepancies and report any incidents promptly
- Collaborate with carriers to scan and ship vehicles efficiently
- Create duplicate copies of BOLs after scanning process is completed
- Match VIN stickers to BOL for proper identification and tracking
Medical Records Clerk/Administrative Assistant
Recovery Center of Maryland LLC
Baltimore, MD
06.2019 - 02.2021
- Answered phones, relayed messages, and transferred calls as needed
- Monitored door call system and allowed entry via call and answer system
- Directed individuals to respective locations
- Created new medical records using EMR system
- Retrieved existing medical records and assigned new medical record numbers
- Maintained patient records in compliance with security regulations, including HIPPA
- Uploaded physician progress notes, history, and physicals into electronic medical records
- Scanned documents into system
- Filed documents and alphabetized folders
- Composed, responded, and forwarded emails accordingly using Outlook
- Made copies of documents when needed
- Completed all tasks with attention to detail and maintained a clean desk space
- Ensured security and confidentiality of patient information
- Updated and organized medical records regularly
Education
Legal Studies -
Post University
Waterbury10.2025
Skills
- Adobe
- EMR systems (Oracle)
- Organizational skills
- Filing
- Clerical / Administrative Experience
- Communication skills
- Medical records
- Research
- Typing (45-50 WPM)
- Medical administrative support
- Office Administration
- Event Planning
- Databases
- Microsoft Office/ Microsoft Outlook
- Word
- Excel
- Uploading Documents
- Download
- Signature Docs via ShareFile
- Microsoft word
- Computer literacy
- Customer service
- Time management
- Leadership
- Microsoft Powerpoint
- Cash Handling
- Cashiering
- Copy Machine
Accomplishments
- NSLS
- Dean's List Candidate
Timeline
Service Representative II
PDP Group, Inc.
09.2024 - 01.2025
Office Administrator
Anderson and Co.
12.2023 - 09.2024
Legal Assistant/Paralegal
Law Office of Biodun Bakare
07.2023 - 12.2023
Vehicle Processor
DMAC Security
01.2022 - 07.2023
Medical Records Clerk/Administrative Assistant
Recovery Center of Maryland LLC
06.2019 - 02.2021
Legal Studies -
Post University
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