Summary
Overview
Work History
Education
Skills
Timeline
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Cheetra Robinson

FORT WORTH,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects with a high degree of accuracy. Hardworking and passionate to help team achieve company goals.

Overview

2025
2025
years of professional experience

Work History

Procurement Team Lead

Ceris
05.2022 - Current
  • Monitor/Audit and report Both Aging Reports for Procurement and Humana
  • Monitor/Audit files in Procurement staffs individual Queues via Management Console Tool for accuracy and timely claim processing
  • Assist Reps with all questions and concerns
  • Answer emails from both Procurement and other internal departments and also externally from Clients/Providers in reference to any concerns to complete the processing of claims
  • Requires regular and consistent attendance, complying with the company Employee handbook requirements for attendance
  • Additional duties as required by manager or supervisor

Home Health Scheduler

Bridgeway Home Health
03.2018 - 04.2019
  • Answered phone calls and messages for nurses and other home health employees as well as handling patient inquiries
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment
  • Coordinating and scheduling home care services for clients based on their needs and preferences
  • Communicating with home care staff to manage their schedules and assignments
  • Followed up with patients to reschedule missed appointments.

Medical Records Clerk

Cook Children's Home Health
08.2014 - 02.2018
  • Scanned and uploaded medical records into electronic medical records system
  • Ensuring all medical records are accurate, complete, and up to date
  • Performing regular audits of the medical records to ensure they are complete and accurate
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations
  • Helped front office by taking customer calls to direct them to the correct department

Sprint Business Representative

Sprint Wireless
  • Remote Business project manager with the go between with the Supervisor and analyst
  • Trained new employees on customer service and organizing strategies
  • QA Analyst work to meet 95% expectation with work performance
  • Tracked project and team member performance closely to quickly intervene in mistakes
  • Monitored Analyst work in reference to their assigned business client
  • Senior expert in Internationally calling/texting

Education

Associate of Science - Sociology

Tarrant County Junior College
Fort Worth, TX

Skills

Teamwork and Collaboration

Problem-Solving

Attention to Detail

Customer Satisfaction

Problem-solving abilities

Multitasking Abilities

Reliability

Organizational Skills

Timeline

Procurement Team Lead

Ceris
05.2022 - Current

Home Health Scheduler

Bridgeway Home Health
03.2018 - 04.2019

Medical Records Clerk

Cook Children's Home Health
08.2014 - 02.2018

Sprint Business Representative

Sprint Wireless

Associate of Science - Sociology

Tarrant County Junior College

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Cheetra Robinson