DAndre Bowler
Stafford
Summary
Dedicated professional with strong customer service and conflict resolution skills. Proven ability to implement security protocols and streamline operations for enhanced efficiency.
Mobile development professional with robust experience in delivering impactful solutions that drive user engagement and operational efficiency. Strong focus on team collaboration and adaptability to changing project needs. Expertise includes app development, user interface design, and troubleshooting. Known for reliability and results-oriented approach that consistently meets and exceeds project goals.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Response Officer
Securitas Security Services USA
Manassas, VA
09.2025 - Current
- Monitored security systems and responded to emergencies promptly.
- Conducted thorough investigations of incidents and reported findings effectively.
- Collaborated with law enforcement during critical situations to ensure safety.
- Implemented security protocols, enhancing overall response effectiveness and efficiency.
- Developed incident reports maintaining accuracy and compliance with company standards.
92G Culinary Specialist
United States Army National Guard
Fredericksburg, VA
02.2020 - Current
- Managed food preparation and service operations for diverse units, ensuring high standards of quality and safety.
- Developed specialized menu plans to accommodate dietary restrictions and enhance soldier morale.
- Trained junior culinary specialists in food handling techniques, nutrition, and safety protocols.
- Streamlined inventory management processes to minimize waste and optimize resource allocation.
- Implemented rigorous sanitation practices that adhered to military regulations, improving overall hygiene compliance.
- Led large-scale meal production for various military events, coordinating logistics and staffing requirements effectively.
- Evaluated and upgraded kitchen equipment, contributing to enhanced operational capabilities within culinary facilities.
Customer Service Representative
KSA Intergrations
Quantico, VA
11.2023 - 09.2024
- Resolved customer inquiries through multiple channels, ensuring high satisfaction levels.
- Trained new staff on company policies and service protocols to enhance team performance.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Implemented feedback mechanisms to gather customer insights and drive operational improvements.
Mobile Expert
AT&T Wireless
Henrico VA
09.2020 - 05.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
- Educated customers on new mobile technologies and service plans to enhance user experience.
- Collaborated with team members to maintain optimal inventory levels and product displays.
- Trained new staff on systems, processes, and best practices for customer engagement.
Correctional Officer
Nottoway Correctional Center
Burkeville, VA
09.2017 - 09.2019
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of cells and common areas for contraband detection.
- Implemented conflict resolution techniques to de-escalate potentially volatile situations.
- Collaborated with law enforcement and legal personnel during inmate transport procedures.
- Trained new officers on safety protocols and emergency response procedures.
- Documented incidents and maintained accurate logs in compliance with regulations.
Line Cook
Hampden-sydney College
Hampden Sydney, VA
01.2014 - 08.2016
- Prepared and cooked a variety of menu items to meet daily service demands.
- Maintained kitchen cleanliness and adhered to food safety standards consistently.
- Assisted in training new staff on kitchen procedures and equipment usage.
- Collaborated with team members to streamline meal preparation processes.
Cashier Team Lead
Cookout Restaurant
Farmville, VA
12.2013 - 08.2016
- Supervised cashier team, ensuring efficient operations and high customer service standards.
- Trained new cashiers on register procedures and customer interaction techniques.
- Managed cash handling processes, maintaining accuracy in transactions and reconciliations.
- Implemented workflow improvements, enhancing speed of service during peak hours.
- Coordinated shift schedules to optimize team performance and coverage.
Education
High School Diploma -
Prince Edward County High School
Farmville VABachelor of Arts -
Johnson And Wales Univeristy
Providence, RISkills
- Fire safety
- Public safety awareness
- Physical fitness
- Hazardous materials handling
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Response Officer
Securitas Security Services USA
09.2025 - Current
Customer Service Representative
KSA Intergrations
11.2023 - 09.2024
Mobile Expert
AT&T Wireless
09.2020 - 05.2022
92G Culinary Specialist
United States Army National Guard
02.2020 - Current
Correctional Officer
Nottoway Correctional Center
09.2017 - 09.2019
Line Cook
Hampden-sydney College
01.2014 - 08.2016
Cashier Team Lead
Cookout Restaurant
12.2013 - 08.2016
High School Diploma -
Prince Edward County High School
Bachelor of Arts -
Johnson And Wales Univeristy