Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lamar McCullum

Norcross,GA

Summary

Seeking a responsible position where I can utilize my management experience to give better service. A highly talented chef with huge experience in preparing, seasoning, and cooking a wide variety of meats, vegetables, soups, breakfast dishes, and other food items in large quantities; also, providing training and guidance to other employees performing the same or related work. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

7
7
years of professional experience

Work History

Shift Leader Manager

Lazy Dog Restaurant
10.2020 - Current
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised ongoing daily production phases.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Supervisor

Macaroni Grill
06.2018 - 03.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Trainer/ Supervisor

Breakwater Restaurant & Pub
05.2016 - 07.2018
  • Assisted Chef in day to day operations including Scheduling & Payroll
  • Assisted in creating/revamping Menu as seasons changed
  • Trained all new employees in kitchen as ways of Chefs liking
  • Helped create Multiple menu staples
  • Execute and Control all special banquet meals Mother's Day/ Valentine's Day/ Father's Day/ Easter Brunches.

Education

Bachelor of Arts - Hospitality Administration And Management

Mercyhurst University
Erie, PA
05.2014

Associate of Arts - Culinary Arts

Mercyhurst University
Erie, PA
04.2014

Skills

  • Skills & Abilities
  • Culinary Arts AS-
  • Hospitality Management BS- Mercyhurst University (2012)
  • More than twenty years' experience
  • Great ability to read and write
  • Exceptional ability to lead and train staff and students
  • Employee Supervision
  • Inventory Control
  • Documentation
  • Training Initiatives
  • Corrective Actions
  • Maintaining Clean Work Areas
  • Staff Motivation and Discipline
  • Production Preparation
  • Revenue Growth
  • Vendor Relationships
  • Staff Training and Onboarding
  • Hospitality Management
  • Handling Customer Complaints

Accomplishments

  • You delivered that big presentation to rave reviews
  • Don't be shy about it now! This is the place to show how well you work and play with others
  • Leadership
  • Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity
  • You're a natural leader—tell it like it is!
  • Page 2

Timeline

Shift Leader Manager

Lazy Dog Restaurant
10.2020 - Current

Supervisor

Macaroni Grill
06.2018 - 03.2020

Trainer/ Supervisor

Breakwater Restaurant & Pub
05.2016 - 07.2018

Bachelor of Arts - Hospitality Administration And Management

Mercyhurst University

Associate of Arts - Culinary Arts

Mercyhurst University

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Lamar McCullum